OneTouch PingRecalls & reported problems across all models
Animas Corporation · 12 models in the FDA device registry
Data updated Oct 16, 2026 from official FDA records · Editorial policy
- Adverse event reports
- 428
- Deaths reported
- 1
- Injuries reported
- 192
- Recalls
- 0
We found 12 models of OneTouch Ping by Animas Corporation in the FDA's device registry (GUDID). Together they are named in 428 adverse event reports in the FDA's MAUDE database, received between Oct 11, 2016 and Aug 16, 2020 — classified as 1 death, 192 injuries, 235 malfunctions.
The most frequently reported specific device problem is “Device Issue” (96 reports).
Reports come from manufacturers, hospitals and patients and are not verified by the FDA. A report does not prove the device caused the event. Widely used products collect more reports, so totals can't be used to compare products or estimate failure rates. Only reports that name a model's exact device identifier are counted. What reports can and can't tell you · How this data works
Most reported OneTouch Ping problems
Device problems
- Device Issue96
- Use of Device Problem72
- Structural Problem50
- Inaccurate Delivery39
- Device Displays Incorrect Message37
- Electrical /Electronic Property Problem32
- Moisture Damage26
- Fail-Safe Problem21
Patient problems
- No Consequences Or Impact To Patient216
- Hyperglycemia153
- Hypoglycemia51
- Nausea25
- Polydipsia24
- Confusion/ Disorientation21
- Urinary Frequency / Polyuria17
- Vomiting17
OneTouch Ping models
12 models, most reported first. Each model has its own page with its reports, recalls and device details.
- OneTouch Ping 10543100PUMP, INFUSION, INSULIN105 reports
- OneTouch Ping 10543200PUMP, INFUSION, INSULIN1 death84 reports
- OneTouch Ping 10543400PUMP, INFUSION, INSULIN81 reports
- OneTouch Ping 10543000PUMP, INFUSION, INSULIN79 reports
- OneTouch Ping 10543500PUMP, INFUSION, INSULIN44 reports
- OneTouch Ping 10050000PUMP, INFUSION, INSULIN12 reports
- OneTouch Ping 023-049PUMP, INFUSION, INSULIN8 reports
- OneTouch Ping 10143400PUMP, INFUSION, INSULIN5 reports
- OneTouch Ping 10143000PUMP, INFUSION, INSULIN3 reports
- OneTouch Ping 10143100PUMP, INFUSION, INSULIN3 reports
- OneTouch Ping 10143200PUMP, INFUSION, INSULIN2 reports
- OneTouch Ping 10143500PUMP, INFUSION, INSULIN2 reports
Recent OneTouch Ping adverse event reports
The 15 most recent reports across all models, in the reporter's own words as published by the FDA.
MalfunctionAug 16, 2020Device Displays Incorrect Message; Fail-Safe Problem; Device Displays Incorrect Message; Fail-Safe Problem
ON (B)(6) 2020, THE REPORTER CONTACTED ANIMAS, ALLEGING A CALL SERVICE ALARM [069] HAD BEEN EMITTED BY THE PUMP MORE OFTEN THAN EXPECTED BY THE USER. THERE WAS NO INDICATION THAT THE PRODUCT CAUSED OR CONTRIBUTED TO AN ADVERSE EVENT. THIS COMPLAINT IS BEING REPORTED BECAUSE THE ISSUE MAY RESULT IN A LONG TERM CESSATION OF INSULIN DELIVERY IF THE USER IS UNABLE TO RESOLVE THE ALARM.
Patient problems: No Consequences Or Impact To Patient
MAUDE report 10411967 ↗MalfunctionJun 8, 2020Failure to Sense; Failure to Sense
ON (B)(6) 2020, THE REPORTER CONTACTED ANIMAS, ALLEGING A PRIME (LOAD STEP MALFUNCTION) ISSUE. THERE WAS NO INDICATION THAT THE PRODUCT CAUSED OR CONTRIBUTED TO AN ADVERSE EVENT. THIS COMPLAINT IS BEING REPORTED BECAUSE THERE IS THE POTENTIAL FOR INSULIN OVER DELIVERY IF THE PATIENT IS NOT DISCONNECTED DURING THE LOAD CARTRIDGE STEP. THE OWNER'S BOOKLET PROVIDES A WARNING TO THE USER TO NEVER START THE PRIME/REWIND SEQUENCE ON THE PUMP WHILE THE INFUSION SET IS CONNECTED TO THE BODY AND PROVIDES MULTIPLE REMINDERS DURING THE PRIME/REWIND SEQUENCE.
Patient problems: No Consequences Or Impact To Patient
MAUDE report 10129948 ↗MalfunctionMay 14, 2020Electrical /Electronic Property Problem; Structural Problem; Electrical /Electronic Property Problem; Structural Problem
ON (B)(6) 2020, THE REPORTER CONTACTED ANIMAS ALLEGING A POWER (DAMAGE) ISSUE. IT WAS REPORTED THAT THE PUMP HAD NO POWER AND THE BATTERY COMPARTMENT WAS CRACKED. THE THREADS OF THE BATTERY CAP WERE ALSO REPORTED STRIPPED. THERE WAS NO INDICATION THAT THE PRODUCT CAUSED OR CONTRIBUTED TO AN ADVERSE EVENT. THIS COMPLAINT IS BEING REPORTED BECAUSE THE USER MAY BE UNAWARE THAT THE PUMP HAS LOST POWER, LEADING TO UNDER DELIVERY.
Patient problems: No Consequences Or Impact To Patient
MAUDE report 10058936 ↗MalfunctionApr 24, 2020Electrical /Electronic Property Problem; Structural Problem; Electrical /Electronic Property Problem; Structural Problem
ON (B)(6) 2020, THE REPORTER CONTACTED ANIMAS ALLEGING A POWER (DAMAGE) ISSUE. IT WAS REPORTED THAT THE YELLOW O-RING OF THE BATTERY CAP WAS VISIBLE AND THAT THE PUMP HAD NO POWER. THERE WAS NO INDICATION THAT THE PRODUCT CAUSED OR CONTRIBUTED TO AN ADVERSE EVENT. THIS COMPLAINT IS BEING REPORTED BECAUSE THE USER MAY BE UNAWARE THAT THE PUMP HAS LOST POWER, LEADING TO UNDER DELIVERY.
Patient problems: No Consequences Or Impact To Patient
MAUDE report 9997813 ↗MalfunctionMar 26, 2020Premature Discharge of Battery; Structural Problem; Premature Discharge of Battery; Structural Problem
ON (B)(6) 2020, THE REPORTER CONTACTED ANIMAS, ALLEGING A POWER (BATTERY LIFE W/ DAMAGE) ISSUE. IT WAS REPORTED THAT THE BATTERY COMPARTMENT WAS CRACKED. THERE WAS NO INDICATION THAT THE PRODUCT CAUSED OR CONTRIBUTED TO AN ADVERSE EVENT. THIS COMPLAINT IS BEING REPORTED BECAUSE THE ISSUE MAY RESULT IN A LONG TERM CESSATION OF INSULIN DELIVERY IF THE USER IS UNABLE TO RESOLVE THE ALARM.
Patient problems: No Consequences Or Impact To Patient
MAUDE report 9883464 ↗MalfunctionFeb 27, 2020Defective Alarm; Defective Alarm
ON (B)(6) 2020, THE REPORTER CONTACTED ANIMAS, ALLEGING AN AUDIO TONE/VIBRATION ( INTERMITTENT VIBRATION) ISSUE. THERE WAS NO INDICATION THAT THE PRODUCT CAUSED OR CONTRIBUTED TO AN ADVERSE EVENT. THIS COMPLAINT IS BEING REPORTED BECAUSE THE REPORTED ISSUE MAY CAUSE THE USER TO MISS AN ALARM OR WARNING THAT MAY CAUSE CESSATION OF INSULIN DELIVERY.
Patient problems: No Consequences Or Impact To Patient
MAUDE report 9762647 ↗MalfunctionFeb 25, 2020No Display/Image; No Display/Image
ON (B)(6) 2020, THE REPORTER CONTACTED ANIMAS ALLEGING A DISPLAY (MISALIGNED) ISSUE. THERE WAS NO INDICATION THAT THE PRODUCT CAUSED OR CONTRIBUTED TO AN ADVERSE EVENT. THIS COMPLAINT IS BEING REPORTED BECAUSE THE ISSUE MAY IMPACT THE USER'S ABILITY TO READ SOME OR ALL OF THE INFORMATION ON THE SCREEN WHICH MAY RESULT IN OVER OR UNDER DELIVERY.
Patient problems: No Consequences Or Impact To Patient
MAUDE report 9752232 ↗MalfunctionJan 28, 2020Electrical /Electronic Property Problem; Structural Problem; Electrical /Electronic Property Problem; Structural Problem
ON (B)(6) 2019, THE REPORTER CONTACTED ANIMAS, ALLEGING A POWER (DAMAGE) ISSUE. IT WAS REPORTED THAT THE PUMP HAD INTERMITTENT POWER AND THE BATTERY COMPARTMENT WAS CRACKED. THE BATTERY CAP WAS UNABLE TO BE TIGHTENED. THERE WAS NO INDICATION THAT THE PRODUCT CAUSED OR CONTRIBUTED TO AN ADVERSE EVENT. THIS COMPLAINT IS BEING REPORTED BECAUSE THIS ISSUE MAY RESULT IN A LONG TERM CESSATION OF INSULIN DELIVERY IF THE USER IS UNABLE TO RESOLVE THE ALARM.
Patient problems: No Consequences Or Impact To Patient
MAUDE report 9636175 ↗MalfunctionJan 3, 2020Electrical /Electronic Property Problem; Moisture Damage; Electrical /Electronic Property Problem; Moisture Damage
ON 21-JUN-2018, THE REPORTER CONTACTED ANIMAS, ALLEGING A POWER (MOISTURE INGRESS) ISSUE. THERE WAS NO ALLEGATION OF AN ADVERSE EVENT ASSOCIATED WITH THIS COMPLAINT. THIS COMPLAINT IS BEING REPORTED BECAUSE THE USER MAY BE UNAWARE THAT THE PUMP HAS LOST POWER, LEADING TO UNDER DELIVERY.
Patient problems: No Consequences Or Impact To Patient
MAUDE report 9544610 ↗MalfunctionDec 30, 2019No Display/Image; Structural Problem; No Display/Image; Structural Problem
ON (B)(6) 2019, THE REPORTER CONTACTED ANIMAS, ALLEGING A DISPLAY (BLANK SCREEN) ISSUE. THERE WAS NO INDICATION THAT THE PRODUCT CAUSED OR CONTRIBUTED TO AN ADVERSE EVENT. THIS COMPLAINT IS BEING REPORTED BECAUSE THIS ISSUE MAY RESULT IN AN INABILITY TO USE THE PRODUCT WHICH MAY LEAD TO LONG TERM CESSATION OF DELIVERY.
Patient problems: No Consequences Or Impact To Patient
MAUDE report 9529995 ↗MalfunctionDec 18, 2019Image Display Error/Artifact; Image Display Error/Artifact
ON (B)(6) 2018, THE REPORTER CONTACTED ANIMAS ALLEGING A DISPLAY (DIM/FADING/COLOR SPECTRUM) ISSUE. THERE WAS NO INDICATION THAT THE PRODUCT CAUSED OR CONTRIBUTED TO AN ADVERSE EVENT. THIS COMPLAINT IS BEING REPORTED BECAUSE THE ISSUE MAY IMPACT THE USER'S ABILITY TO READ SOME OR ALL OF THE INFORMATION ON THE SCREEN WHICH MAY RESULT IN OVER OR UNDER DELIVERY.
Patient problems: No Consequences Or Impact To Patient
MAUDE report 9491674 ↗MalfunctionDec 13, 2019Image Display Error/Artifact; Image Display Error/Artifact
ON (B)(6) 2019, THE REPORTER CONTACTED ANIMAS, ALLEGING A DISPLAY (DIM/FADING/COLOR SPECTRUM) ISSUE. THERE WAS NO INDICATION THAT THE PRODUCT CAUSED OR CONTRIBUTED TO AN ADVERSE EVENT. THIS COMPLAINT IS BEING REPORTED BECAUSE THE ISSUE MAY IMPACT THE USER'S ABILITY TO READ SOME OR ALL OF THE INFORMATION ON THE SCREEN WHICH MAY RESULT IN OVER OR UNDER DELIVERY.
Patient problems: No Consequences Or Impact To Patient
MAUDE report 9466085 ↗MalfunctionNov 13, 2019Image Display Error/Artifact; Image Display Error/Artifact
ON (B)(6) 2019, THE REPORTER CONTACTED ANIMAS ALLEGING A DISPLAY (DIM/FADING/COLOR SPECTRUM) ISSUE. THERE WAS NO INDICATION THAT THE PRODUCT CAUSED OR CONTRIBUTED TO AN ADVERSE EVENT. THIS COMPLAINT IS BEING REPORTED BECAUSE THE ISSUE MAY IMPACT THE USER'S ABILITY TO READ SOME OR ALL OF THE INFORMATION ON THE SCREEN WHICH MAY RESULT IN OVER OR UNDER DELIVERY.
Patient problems: No Consequences Or Impact To Patient
MAUDE report 9317193 ↗MalfunctionNov 5, 2019Premature Discharge of Battery; Premature Discharge of Battery
ON (B)(6) 2018, THE REPORTER CONTACTED ANIMAS, ALLEGING A POWER (BATTERY LIFE) ISSUE. THERE WAS NO INDICATION THAT THE PRODUCT CAUSED OR CONTRIBUTED TO AN ADVERSE EVENT. THIS COMPLAINT IS BEING REPORTED BECAUSE THE ISSUE MAY RESULT IN A LONG-TERM CESSATION OF INSULIN DELIVERY IF THE USER IS UNABLE TO RESOLVE THE ALARM.
Patient problems: No Consequences Or Impact To Patient
MAUDE report 9278080 ↗MalfunctionNov 4, 2019Premature Discharge of Battery; Premature Discharge of Battery
ON (B)(6) 2018, THE REPORTER CONTACTED ANIMAS, ALLEGING A POWER (BATTERY LIFE) ISSUE. THERE WAS NO INDICATION THAT THE PRODUCT CAUSED OR CONTRIBUTED TO AN ADVERSE EVENT. THIS COMPLAINT IS BEING REPORTED BECAUSE THE ISSUE MAY RESULT IN A LONG-TERM CESSATION OF INSULIN DELIVERY IF THE USER IS UNABLE TO RESOLVE THE ALARM.
Patient problems: No Consequences Or Impact To Patient
MAUDE report 9273535 ↗
Other Animas Corporation products
All Animas Corporation devices →Sources and updates
- Models: FDA GUDID, file dated Oct 13, 2026. Models are grouped by the brand name the manufacturer registered.
- Adverse event reports: FDA MAUDE, file dated Oct 14, 2026
- Recalls: FDA Medical Device Recalls, file dated Oct 16, 2026
- Page last rebuilt: Oct 16, 2026. Data downloaded through openFDA, which notes it is not validated for clinical or regulatory use.
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