OneTouch Ping 023-049Recalls & reported problems
Animas Corporation · OneTouch Ping Blood Glucose Management System For self-testing. For Quantitative measurement of glucose in whole blood. For in vitro diagnostic use only · Class 2
- Adverse event reports
- 8
- Deaths reported
- 0
- Injuries reported
- 0
- Recalls naming it
- 0
Summary
The FDA's MAUDE database contains 8 adverse event reports that list this exact device (DI 00353885010207), received between Aug 15, 2017 and Mar 27, 2019 — classified as 8 malfunctions.
The most frequently reported specific device problem is “Device Displays Incorrect Message” (7 reports).
Reports come from manufacturers, hospitals and patients and are not verified by the FDA. A report does not prove the device caused the event, and counts can't be used to compare devices or estimate failure rates. How this data works · Data updated Oct 13, 2026.
Most reported problems
Device problems
- Device Displays Incorrect Message7
- Device Issue1
Patient problems
- No Consequences Or Impact To Patient8
Recent adverse event reports
The 8 most recent of 8 reports, in the reporter's own words as published by the FDA.
MalfunctionMar 27, 2019Device Displays Incorrect Message; Device Displays Incorrect Message
ON (B)(6) 2019, THE REPORTER CONTACTED ANIMAS ALLEGING THE ONE-TOUCH PING METER REMOTE EMITTED AN ERROR 1 DURING A BOLUS DELIVERY AND COULD NOT BE CLEARED. THERE IS NO INDICATION THE ALLEGED PRODUCT ISSUE CAUSED OR CONTRIBUTED TO AN ADVERSE EVENT. THIS COMPLAINT IS BEING REPORTED BECAUSE THE ISSUE MAY LEAD TO A DELAY IN TREATMENT DUE TO AN INABILITY TO OBTAIN BLOOD GLUCOSE READINGS.
Patient problems: No Consequences Or Impact To Patient
MAUDE report 8456563 ↗MalfunctionJan 16, 2019Device Displays Incorrect Message; Device Displays Incorrect Message
THE REPORTER CONTACTED ANIMAS ON (B)(6) 2019 ALLEGING THE ONE-TOUCH PING METER REMOTE EMITTED ERROR 1 THREE OF MORE TIMES WHILE THE PATIENT WAS ATTEMPTING TO BOLUS. THERE IS NO INDICATION THE ALLEGED PRODUCT ISSUE CAUSED OR CONTRIBUTED TO AN ADVERSE EVENT. THIS COMPLAINT IS BEING REPORTED BECAUSE THE ISSUE MAY LEAD TO A DELAY IN TREATMENT DUE TO AN INABILITY TO OBTAIN BLOOD GLUCOSE READINGS.
Patient problems: No Consequences Or Impact To Patient
MAUDE report 8253893 ↗MalfunctionDec 10, 2018Device Displays Incorrect Message; Device Displays Incorrect Message
ON (B)(6) 2018, THE REPORTER CONTACTED ANIMAS, ALLEGING A MESSAGE THAT THE BG WAS GREATER THAN 15 MINUTES OLD. THERE WAS NO INDICATION THAT THE PRODUCT CAUSED OR CONTRIBUTED TO AN ADVERSE EVENT. THIS COMPLAINT IS BEING REPORTED BECAUSE THE ISSUE MAY LEAD TO A DELAY IN TREATMENT.
Patient problems: No Consequences Or Impact To Patient
MAUDE report 8146604 ↗MalfunctionAug 7, 2018Device Displays Incorrect Message; Device Displays Incorrect Message
ON (B)(6) 2018, THE REPORTER CONTACTED ANIMAS, ALLEGING A METER ERROR ONE ISSUE. THERE WAS NO INDICATION THAT THE PRODUCT CAUSED OR CONTRIBUTED TO AN ADVERSE EVENT. THIS COMPLAINT IS BEING REPORTED BECAUSE THE ISSUE MAY LEAD TO A DELAY IN TREATMENT DUE TO AN INABILITY TO OBTAIN BLOOD GLUCOSE READINGS.
Patient problems: No Consequences Or Impact To Patient
MAUDE report 7756758 ↗MalfunctionOct 2, 2017Device Displays Incorrect Message; Device Displays Incorrect Message
ON (B)(6) 2017 THE REPORTER CALLED AND ALLEGED THAT AN ERROR 1 MESSAGE OCCURRED AND COULD NOT BE CLEARED. THERE WAS NO INDICATION THAT THE PRODUCT CAUSED OR CONTRIBUTED TO AN ADVERSE EVENT. THIS COMPLAINT IS BEING REPORTED BECAUSE THE ISSUE MAY LEAD TO A DELAY IN TREATMENT DUE TO AN INABILITY TO OBTAIN BLOOD GLUCOSE READINGS.
Patient problems: No Consequences Or Impact To Patient
MAUDE report 6908595 ↗MalfunctionSep 11, 2017Device Displays Incorrect Message; Device Displays Incorrect Message
ON (B)(6) 2017, THE REPORTER CONTACTED ANIMAS, ALLEGING MULTIPLE RANDOM ERROR ONE MESSAGES WERE EMITTED WHILE USING THE METER REMOTE. THERE WAS NO INDICATION THAT THE PRODUCT CAUSED OR CONTRIBUTED TO AN ADVERSE EVENT. THIS COMPLAINT IS BEING REPORTED BECAUSE THE ISSUE MAY LEAD TO A DELAY IN TREATMENT DUE TO AN INABILITY TO OBTAIN BLOOD GLUCOSE READINGS.
Patient problems: No Consequences Or Impact To Patient
MAUDE report 6857180 ↗MalfunctionAug 24, 2017Device Issue; Device Issue
THE REPORTER CONTACTED ANIMAS ON (B)(6) 2017 ALLEGING THE BLOOD GLUCOSE METER WAS NOT HOLDING COMBINATION BOLUS SETTINGS FOR FACTORY DEFAULT AND SPLIT. ANIMAS CUSTOMER SUPPORT PERFORMED TROUBLESHOOTING WITH THE REPORTER AND CONFIRMED THAT THE SETTINGS WERE CORRECT IN THE PUMP AND THAT THE PUMP AND THE METER WERE SUCCESSFULLY PAIRED. THERE WAS NO INDICATION THE PRODUCT CAUSED OR CONTRIBUTED TO AN ADVERSE EVENT. THIS COMPLAINT IS BEING REPORTED BECAUSE THE ISSUE HAS THE POTENTIAL TO CONTRIBUTE TO LONG-TERM CESSATION OF INSULIN PUMP THERAPY IF THE ISSUE REMAINS UNRESOLVED.
Patient problems: No Consequences Or Impact To Patient
MAUDE report 6819510 ↗MalfunctionAug 15, 2017Device Displays Incorrect Message; Device Displays Incorrect Message
ON (B)(6) 2017 THE REPORTER CALLED AND ALLEGED THAT AN ERROR 1 MESSAGE OCCURRED AND COULD NOT BE CLEARED. THERE WAS NO INDICATION THAT THE PRODUCT CAUSED OR CONTRIBUTED TO AN ADVERSE EVENT. THIS COMPLAINT IS BEING REPORTED BECAUSE THE ISSUE MAY LEAD TO A DELAY IN TREATMENT DUE TO AN INABILITY TO OBTAIN BLOOD GLUCOSE READINGS.
Patient problems: No Consequences Or Impact To Patient
MAUDE report 6796451 ↗
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Sources: FDA GUDID, MAUDE and Medical Device Recalls via openFDA. openFDA data is not validated for clinical or regulatory use.