P500 SurfaceRecalls & reported problems across all models

We found 5 models of P500 Surface by Hill-Rom, Inc. in the FDA's device registry (GUDID). Together they are named in 39 adverse event reports in the FDA's MAUDE database, received between Sep 24, 2021 and Sep 28, 2026 — classified as 3 injuries, 36 malfunctions.

The most frequently reported specific device problem is “Material Split, Cut or Torn” (31 reports).

Reports come from manufacturers, hospitals and patients and are not verified by the FDA. A report does not prove the device caused the event. Widely used products collect more reports, so totals can't be used to compare products or estimate failure rates. Only reports that name a model's exact device identifier are counted. What reports can and can't tell you · How this data works

Most reported P500 Surface problems

P500 Surface models

5 models, most reported first. Each model has its own page with its reports, recalls and device details.

• P500 Surface P005787RENT02

  BED, FLOTATION THERAPY, POWERED
  18 reports
• P500 Surface P005723CAP02

  BED, FLOTATION THERAPY, POWERED
  14 reports
• P500 Surface P005723CAP01

  BED, AC-POWERED ADJUSTABLE HOSPITAL
  3 reports
• P500 Surface P005787RENT01S

  BED, FLOTATION THERAPY, POWERED
  2 reports
• P500 Surface P005787RENT01

  BED, AC-POWERED ADJUSTABLE HOSPITAL
  2 reports

Recent P500 Surface adverse event reports

The 15 most recent reports across all models, in the reporter's own words as published by the FDA.

• InjurySep 28, 2026Noise, Audible; Unintended Deflation

  Patient problems: Pressure Sore/Ulcer

  MAUDE report 50926683 ↗
• MalfunctionSep 10, 2026Material Frayed; Material Split, Cut or Torn

  Patient problems: No Clinical Signs, Symptoms or Conditions

  MAUDE report 50703674 ↗
• MalfunctionSep 9, 2026Sparking; Material Split, Cut or Torn

  Patient problems: No Clinical Signs, Symptoms or Conditions

  MAUDE report 50700011 ↗
• MalfunctionSep 7, 2026Sparking

  Patient problems: No Clinical Signs, Symptoms or Conditions

  MAUDE report 50658393 ↗
• MalfunctionSep 1, 2026Material Split, Cut or Torn

  Patient problems: No Clinical Signs, Symptoms or Conditions

  MAUDE report 50534341 ↗
• MalfunctionAug 12, 2026Material Split, Cut or Torn

  Patient problems: No Clinical Signs, Symptoms or Conditions

  MAUDE report 50229761 ↗
• MalfunctionJul 18, 2026Material Split, Cut or Torn

  Patient problems: No Clinical Signs, Symptoms or Conditions

  MAUDE report 25864844 ↗
• MalfunctionJul 16, 2026Material Split, Cut or Torn

  Patient problems: No Clinical Signs, Symptoms or Conditions

  MAUDE report 25842723 ↗
• MalfunctionMay 19, 2026Material Split, Cut or Torn

  A OTHER HEALTH CARE PROFESSIONAL CONTACTED TECHNICAL SERVICE TO REPORT THAT P500 MRS CONTROL UNIT HAD WIRES EXPOSED ON BLOWER. THIS OCCURRED BEFORE USE. THERE WAS NO PATIENT/USER INJURY, MEDICAL INTERVENTION, SYMPTOM, OR ADVERSE EVENT REPORTED. THERE WERE NO OTHER DEVICES REPORTED TO BE INVOLVED.

  Patient problems: No Clinical Signs, Symptoms or Conditions

  MAUDE report 25219216 ↗
• MalfunctionMar 11, 2026Material Split, Cut or Torn

  BAXTER RECEIVED A REPORT FROM A BAXTER TECHNICIAN STATING THE POWER CORD HAD DAMAGE WITH EXPOSED COPPER WIRES. THERE WAS NO PATIENT/USER INJURY, MEDICAL INTERVENTION, SYMPTOM, OR ADVERSE EVENT REPORTED.

  Patient problems: No Clinical Signs, Symptoms or Conditions

  MAUDE report 24572061 ↗
• MalfunctionFeb 12, 2026Sparking

  ON 16-JAN-2026, A OTHER HEALTH CARE PROFESSIONAL CONTACTED TECHNICAL SERVICE TO REPORT THAT P500 MRS CONTROL UNIT (PRODUCT CODE P005787RENT02, SERIAL NUMBER (B)(6)), HAD POWER CORD SPARKED. THIS OCCURRED DURING PATIENT USE. THERE WAS NO PATIENT/USER INJURY, MEDICAL INTERVENTION, SYMPTOM, OR ADVERSE EVENT REPORTED.

  Patient problems: No Clinical Signs, Symptoms or Conditions

  MAUDE report 24325544 ↗
• MalfunctionJan 30, 2026No Audible Alarm

  ON 05-JAN-2026, AN OTHER HEALTH CARE PROFESSIONAL CONTACTED TECHNICAL SERVICE TO REPORT THAT P500 THERAPY SURFACE (PRODUCT CODE: P005787RENT01S, SERIAL NUMBER: (B)(6), HAD BED EXIT ALARM NOT WORKING, PATIENT FELL GETTING OUT OF BED. THIS OCCURRED DURING PATIENT USE. IT WAS REPORTED THAT NO INJURY OCCURRED FROM THE REPORTED EVENT.

  Patient problems: Fall

  MAUDE report 24225710 ↗
• MalfunctionJan 21, 2026Material Split, Cut or Torn

  ON 29-DEC-2025, A COMPANY REPRESENTATIVE - SERVICE PERSONNEL CONTACTED TECHNICAL SERVICE TO REPORT THAT P500 MRS CONTROL UNIT (PRODUCT CODE P005723CAP02, SERIAL NUMBER (B)(6)), HAD POWER CORD DAMAGED WITH COPPER WIRE EXPOSED. THERE WAS NO PATIENT/USER INJURY, MEDICAL INTERVENTION, SYMPTOM, OR ADVERSE EVENT REPORTED.

  Patient problems: No Clinical Signs, Symptoms or Conditions

  MAUDE report 24137487 ↗
• MalfunctionJan 12, 2026Material Split, Cut or Torn

  ON 15-DEC-2025, A COMPANY REPRESENTATIVE - SERVICE PERSONNEL CONTACTED TECHNICAL SERVICE TO REPORT THAT P500 MRS CONTROL UNIT (PRODUCT CODE P005723CAP02, SERIAL NUMBER (B)(4), HAD POWER CORD DAMAGED WITH COPPER WIRE EXPOSED. THERE WAS NO PATIENT/USER INJURY, MEDICAL INTERVENTION, SYMPTOM, OR ADVERSE EVENT REPORTED.

  Patient problems: No Clinical Signs, Symptoms or Conditions

  MAUDE report 24038964 ↗
• MalfunctionJan 9, 2026Material Split, Cut or Torn

  ON 13-DEC-2025, A COMPANY REPRESENTATIVE - SERVICE PERSONNEL CONTACTED TECHNICAL SERVICE TO REPORT THAT P500 MRS CONTROL UNIT (PRODUCT CODE: P005787RENT02, SERIAL NUMBER: (B)(6), HAD POWER CORD DAMAGED WITH COPPER WIRES EXPOSED. THIS OCCURRED BEFORE USE. THERE WAS NO PATIENT/USER INJURY, MEDICAL INTERVENTION, SYMPTOM, OR ADVERSE EVENT REPORTED.

  Patient problems: No Clinical Signs, Symptoms or Conditions

  MAUDE report 24022077 ↗

Other Hill-Rom, Inc. products

• Centrella Bed2 models · 2,021 reports · 2 recalls
• VersaCare Med Surg Bed2 models · 1,200 reports
• pro+18 models · 36 reports · 13 recalls
• Voalte Nurse Call2 models · 419 reports · 2 recalls
• ALLEN24 models · 73 reports · 5 recalls
• WatchCare4 models · 0 reports · 4 recalls
• NaviCare Nurse Call Systems3 models · 99 reports · 2 recalls
• CompellaSurface3 models · 87 reports · 1 recall