Patient Information Center iXRecalls & reported problems across all models

We found 3 models of Patient Information Center iX by Philips Medical Systems Hsg in the FDA's device registry (GUDID). Together they are named in 1,836 adverse event reports in the FDA's MAUDE database, received between Dec 23, 2016 and Sep 30, 2026 — classified as 177 deaths, 107 injuries, 1,552 malfunctions.

The most frequently reported specific device problem is “No Audible Alarm” (533 reports).

Reports come from manufacturers, hospitals and patients and are not verified by the FDA. A report does not prove the device caused the event. Widely used products collect more reports, so totals can't be used to compare products or estimate failure rates. Only reports that name a model's exact device identifier are counted. What reports can and can't tell you · How this data works

Most reported Patient Information Center iX problems

Patient Information Center iX models

3 models, most reported first. Each model has its own page with its reports, recalls and device details.

• Patient Information Center IX

  MONITOR, PHYSIOLOGICAL, PATIENT(WITH ARRHYTHMIA DETECTION OR ALARMS)
  82 deaths941 reports
• Patient Information Center iX

  MONITOR, PHYSIOLOGICAL, PATIENT(WITH ARRHYTHMIA DETECTION OR ALARMS)
  83 deaths814 reports
• Patient Information Center iX

  MONITOR, PHYSIOLOGICAL, PATIENT(WITH ARRHYTHMIA DETECTION OR ALARMS)
  12 deaths81 reports

Recent Patient Information Center iX adverse event reports

The 15 most recent reports across all models, in the reporter's own words as published by the FDA.

• MalfunctionSep 30, 2026No Audible Alarm

  Patient problems: No Clinical Signs, Symptoms or Conditions

  MAUDE report 50952327 ↗
• DeathSep 29, 2026Insufficient Device Problem Information

  It was reported that there was a patient death, and the user requested an export of the clinical audit trail. The audit trail indicated that the device was working as intended and alarms were delivered. No other clinical information or medical intervention was reported; therefore, good faith efforts are being performed.

  Patient problems: Insufficient Information

  MAUDE report 50933055 ↗
• MalfunctionSep 28, 2026No Audible Alarm

  It was reported that there is no sound coming from the device and alarms cannot be heard. The device was in use on a patient at the time of the event. There was no adverse event reported.

  Patient problems: No Clinical Signs, Symptoms or Conditions

  MAUDE report 50918371 ↗
• MalfunctionSep 25, 2026No Audible Alarm

  Patient problems: No Clinical Signs, Symptoms or Conditions

  MAUDE report 50903598 ↗
• MalfunctionSep 23, 2026No Audible Alarm

  It was reported that the alarm text is displayed but there is no audible alarm. The device was in clinical use. There was no report of patient or user harm.

  Patient problems: No Clinical Signs, Symptoms or Conditions

  MAUDE report 50865600 ↗
• MalfunctionSep 22, 2026No Audible Alarm

  Patient problems: No Clinical Signs, Symptoms or Conditions

  MAUDE report 50859627 ↗
• MalfunctionSep 21, 2026Device Alarm System

  Patient problems: No Clinical Signs, Symptoms or Conditions

  MAUDE report 50846093 ↗
• MalfunctionSep 21, 2026No Audible Alarm

  Philips received a complaint on a Patient Information Center iX indicating that the customer is experiencing failed or degraded audio on remote viewing stations. The device was in use on a patient at time of event, there was no adverse event reported.

  Patient problems: No Clinical Signs, Symptoms or Conditions

  MAUDE report 50842880 ↗
• MalfunctionSep 21, 2026No Audible Alarm

  It was reported that station 10 alarm is not sounding. Patient involvement is unknown. There was no report of patient or user harm.

  Patient problems: No Clinical Signs, Symptoms or Conditions

  MAUDE report 50839611 ↗
• MalfunctionSep 18, 2026No Audible Alarm

  Philips received a complaint on a Patient Information Center iX indicating that the alarm tones are not audible on PIC IX surveillance computer located in ER. The device was in use at time of event, no adverse event reported.

  Patient problems: No Clinical Signs, Symptoms or Conditions

  MAUDE report 50820717 ↗
• MalfunctionSep 18, 2026No Audible Alarm

  Philips received a complaint on a Patient Information Center iX indicating that the telemetry center speaker is not working. The device was in use on a patient at time of event, there was no adverse event reported.

  Patient problems: No Clinical Signs, Symptoms or Conditions

  MAUDE report 50819594 ↗
• MalfunctionSep 17, 2026Wireless Communication Problem

  It was reported that telemetry devices do not connect to PIC IX computers.The device was in clinical use. There was no report of patient or user harm.

  Patient problems: No Clinical Signs, Symptoms or Conditions

  MAUDE report 50803959 ↗
• MalfunctionSep 14, 2026Intermittent Communication Failure

  Philips received a complaint on the Patient Information Center iX indicating that the monitoring station was on pause even though two patients were being monitored. The device was in use on patient at time of event, there was no adverse event reported.

  Patient problems: No Clinical Signs, Symptoms or Conditions

  MAUDE report 50756258 ↗
• MalfunctionSep 13, 2026No Audible Alarm

  Patient problems: No Clinical Signs, Symptoms or Conditions

  MAUDE report 50747835 ↗
• DeathSep 11, 2026Adverse Event Without Identified Device or Use Problem

  It was reported that there was no alleged harm or equipment malfunction, and the customer was seeking alarm data on a deceased patient. Biomed was guided in the use of the clinical audit trail and discovered that leads were off of the patient at 07:55:56, which persisted until 08:52. Additionally, alarms and reminders were working as expected. Reminders were seen at roughly three-minute intervals and alarms were silenced concurrently with other alarms. There is insufficient information to determine whether a device malfunction occurred or whether the device was related to the reported event; therefore, good faith efforts are being performed.

  Patient problems: Insufficient Information

  MAUDE report 50741641 ↗

Other Philips Medical Systems Hsg products

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