SOMATOM Confidence -Computed tomography systems recallZ-0472-2022 · Siemens Medical Solutions USA, Inc · initiated Nov 19, 2021
Open, Classified
Is my device affected?
- Compare the model, catalog and lot or serial numbers on your device or its packaging with the code information below. A recall usually covers only specific models or lots.
- If yours is listed, follow the instructions from Siemens Medical Solutions USA, Inc or your healthcare provider. The company's action is summarized under what the company is doing.
- Do not stop using a prescribed or implanted device on your own — talk to your healthcare provider first.
Where to find your model and lot numbers · What recall classes and statuses mean
Why it was recalled
Software version VB20_SP5 my lead to a relevant degradation of head image quality, a potential risk to patients is misdiagnosis.
FDA root cause category: Software Design Change
What the company is doing
Siemens issued Urgent Medical Device Correction letter CSAN CT067/21/S on November 19, 2021, to notify affected customers of the head image degradation issue and to provide them with a workaround solution. Letter states reason for recall, health risk and action to take: To avoid potential misdiagnosis, it is mandatory to change to the new cupping correction setting CC = 4 immediately, restart the application, and (if applicable) reconstruct the raw data again. Cupping correction setting CC = 4 is a further development of CC = 1: The Image impression is very similar to setting CC = 1 but an important improvement reduces possible artifacts. For customers who have routinely been using CC = 0 and CC = 2 instead of CC = 1, the image impression with CC = 4 will be different from what they are used to. Please note that the use of cupping correction CC = 4 may cause slightly altered CT numbers of non-water equivalent body materials or tissues in reconstructions with H-kernels and enabled iBHC (i.e., setting Bone or Iodine ) compared to results obtained with settings CC = 0, 1, or 2. For any quantitative interpretation of CT numbers, e.g., the mapping of HU to electron density, a recalibration is necessary Siemens is developing a technical solution, VB20_SP6 with high priority .Siemens Healthineers is working with high priority on a solution for the described degradation. The solution will be provided with software version VB20_SP6. Your local service organization will contact you in due time and schedule an appropriate date for the installation of the solution. This solution will be provided to you free of charge. Please note that the Regional Unit Contact cannot schedule your appointment. If you have any unresolved questions or require technical support, please contact your local applicable specialist or our service organization at 1-800-888-7436. Acknowledge Receipt of this Safety Advisory Notice Please review, understand, and confirm acknowledgement of the informati
Recall details
- Recall number
- Z-0472-2022
- Status
- Open, Classified
- Initiated by the company
- Nov 19, 2021
- Recalling firm
- Siemens Medical Solutions USA, Inc
- Quantity
- 108 units
- Product code
- JAK
- FDA submissions
- K190578
- Distribution
- US Nationwide distribution.
Product description
SOMATOM Confidence -Computed tomography systems Model 10590100
Code information (models, lots, serial numbers)
Show the full code information (1k characters)
Serial Numbers: 100172 100091 100112 100362 100278 100158 100143 100129 100237 100238 100191 100356 100425 100216 100307 100325 100328 100329 100326 100239 100461 100213 100070 100062 100072 100022 100107 100241 100157 100055 100340 100347 100137 100267 100190 100252 100438 100046 100197 100092 100202 100313 100311 100043 100136 100189 100283 100156 100079 100049 100056 100147 100262 100018 100240 100117 100097 100274 100242 100099 100383 100059 100289 100312 100174 100073 100016 100182 100146 100058 100170 100175 100292 100090 100271 100463 100257 100273 100067 100160 100218 100367 100087 100309 100284 100207 100405 100261 100025 100338 100272 100053 100019 100421 100280 100357 100220 100214 100393 100394 100486 100140 100085 100279 100254 100353 100298 100379 UDI: UDI 04056869011011
Devices named in this recall
1 device in the FDA device registry whose identifier appears in the recall's code information.
- System SOMATOM Confidence 10590100Siemens Healthcare GmbH · System, x-ray, tomography, computed1 recall2 reports
Other devices under the same FDA submission
5 devices cleared under K190578 are not named by identifier in this recall. One submission often covers many models, so they may or may not be affected.
- System SOMATOM Definition Edge 10590000Siemens Healthcare GmbH · System, x-ray, tomography, computed2 recalls1 death11 reports
- System SOMATOM Definition AS 08098027Siemens Healthcare GmbH · System, x-ray, tomography, computed1 recall1 death47 reports
- Somatom Force 10742326Siemens Healthcare GmbH · System, x-ray, tomography, computed3 deaths28 reports
- SOMATOM Definition Flash 10430603Siemens Healthcare GmbH · System, x-ray, tomography, computed1 death27 reports
- System SOMATOM Drive 10431700Siemens Healthcare GmbH · System, x-ray, tomography, computed2 deaths15 reports
Other products in the same recall event
The FDA groups related products into one recall event (event 89208).
- Z-0473-2022 · Open, ClassifiedSOMATOM Definition AS-Computed tomography system Model 8098027
- Z-0474-2022 · Open, ClassifiedSOMATOM Edge Plus-Computed tomography system Model 1026700
- Z-0475-2022 · Open, ClassifiedSOMATOM Definition Edge -Computed tomography system Model 10590000
Sources and updates
- Recall record: FDA Medical Device Recalls, file dated Oct 16, 2026 · View the FDA recall notice ↗
- Devices: FDA GUDID, file dated Oct 13, 2026. Devices are linked when their identifier (with a valid check digit) appears in the recall's code information.
- Page last rebuilt: Oct 16, 2026. Text above is shown as published by the FDA.
How recalls are matched to devices · Editorial policy · Report an error on this page