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Zvu recallZ-2521-2023 · Diversatek Healthcare · initiated Jul 25, 2023

Open, Classified

Is my device affected?

  1. Compare the model, catalog and lot or serial numbers on your device or its packaging with the code information below. A recall usually covers only specific models or lots.
  2. If yours is listed, follow the instructions from Diversatek Healthcare or your healthcare provider. The company's action is summarized under what the company is doing.
  3. Do not stop using a prescribed or implanted device on your own — talk to your healthcare provider first.

Where to find your model and lot numbers · What recall classes and statuses mean

Why it was recalled

GI Software labelled as revision 3.3.0 is incorrectly labeled and is in fact revision 3.2.0.

FDA root cause category: Labeling Change Control

What the company is doing

Starting on 7/25/23 recall notices were mailed and emailed to customers asking them to do the following: 1) Discard affected product. 2) Contact customer service 1-800-558-6408 for replacement. 3) Complete and return the acknowledgement and receipt form.

Recall details

Recall number
Z-2521-2023
Status
Open, Classified
Initiated by the company
Jul 25, 2023
Posted by the FDA
Sep 7, 2023
Recalling firm
Diversatek Healthcare
Quantity
20
Product code
FFX
FDA submissions
K012232
Distribution
worldwide - US Nationwide distribution in the states of NJ, MN, TN, WA, KY, OR, FL, GA, NY, TX, CO, KS and the countries of Japan, Saudi Arabia.

Product description

ZVU Functional GI Software, REF: ZVU-3

Code information (models, lots, serial numbers)

UDI-DI: 00816734022825, REV: 3.3.0, Software Version: 3.3.2109.6, Shipped between 5/4/2023 and 7/6/2023

Devices named in this recall

1 device in the FDA device registry whose identifier appears in the recall's code information.

Product lines

Other devices under the same FDA submission

2 devices cleared under K012232 are not named by identifier in this recall. One submission often covers many models, so they may or may not be affected.

Sources and updates

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