Skip to content

NA 861290Recalls & reported problems

Philips Medical Systems Hsg · HeartStart XL+ Defibrillator/Monitor · Class 3

Data updated Oct 13, 2026 from official FDA records · Editorial policy

Quick summary

This Philips HeartStart XL+ is a non-wearable external defibrillator and monitor. Reports most often describe self-test failures, battery problems and failure to power up, and some mention warning messages. Some reports note no patient involvement. The device appears in 5,155 reports, including 12 deaths and 90 injuries. No recalls name this device.

AI-generated from the FDA records on this page and checked automatically against the numbers below. Read the details before relying on it.

Adverse event reports
5,167
Deaths reported
12
Injuries reported
90
Recalls naming it
0

Summary

The FDA's MAUDE database contains 5,167 adverse event reports that list this exact device (DI 00884838023680), received between Nov 15, 2016 and Sep 30, 2026 — classified as 12 deaths, 90 injuries, 5,065 malfunctions.

The most frequently reported specific device problem is “Failure of Device to Self-Test” (1,147 reports).

Reports come from manufacturers, hospitals and patients and are not verified by the FDA. A report does not prove the device caused the event, and counts can't be used to compare devices or estimate failure rates. How this data works · Data updated Oct 13, 2026.

Reports received per month

Nov 2023: 35 reportsDec 2023: 51 reportsJan 2024: 46 reportsFeb 2024: 51 reportsMar 2024: 35 reportsApr 2024: 42 reportsMay 2024: 18 reportsJun 2024: 31 reportsJul 2024: 52 reportsAug 2024: 42 reportsSep 2024: 35 reportsOct 2024: 42 reportsNov 2024: 27 reportsDec 2024: 20 reportsJan 2025: 23 reportsFeb 2025: 16 reportsMar 2025: 31 reportsApr 2025: 20 reportsMay 2025: 20 reportsJun 2025: 17 reportsJul 2025: 25 reportsAug 2025: 25 reportsSep 2025: 15 reportsOct 2025: 8 reportsNov 2025: 25 reportsDec 2025: 14 reportsJan 2026: 17 reportsFeb 2026: 22 reportsMar 2026: 10 reportsApr 2026: 18 reportsMay 2026: 8 reportsJun 2026: 5 reportsJul 2026: 3 reportsAug 2026: 4 reportsSep 2026: 15 reportsOct 2026: 0 reports20242025202652
Last 36 months. The most recent month may be incomplete.

Most reported problems

Device problems

  • Failure of Device to Self-Test1,147
  • Battery Problem422
  • Electrical /Electronic Property Problem315
  • Defibrillation/Stimulation Problem296
  • Therapeutic or Diagnostic Output Failure292
  • Failure to Power Up237
  • Incorrect, Inadequate or Imprecise Result or Readings224
  • Device Displays Incorrect Message194

Patient problems

  • No Clinical Signs, Symptoms or Conditions3,450
  • No Patient Involvement1,098
  • No Known Impact Or Consequence To Patient379
  • Insufficient Information129
  • Unspecified Heart Problem41
  • No Consequences Or Impact To Patient34
  • Cardiac Arrest11
  • Appropriate Clinical Signs, Symptoms and Conditions Term/Code Not Available10

Recent adverse event reports

The 25 most recent of 5,167 reports, in the reporter's own words as published by the FDA.

  • MalfunctionSep 30, 2026Degraded

    Philips received a complaint on the Defibrillator indicating that after the device had electrode damage. There was no patient involvement.

    Patient problems: No Clinical Signs, Symptoms or Conditions

    MAUDE report 50942503 ↗
  • MalfunctionSep 30, 2026Failure of Device to Self-Test

    Philips received a complaint on the Defibrillator indicating that the self check failed. There was no patient involvement.

    Patient problems: No Clinical Signs, Symptoms or Conditions

    MAUDE report 50942502 ↗
  • MalfunctionSep 30, 2026Failure of Device to Self-Test

    Philips received a complaint on the Defibrillator indicating that after the device displays a cross and beep every 30 seconds. After the manual test, defibrillation test failed. There was no patient involvement.

    Patient problems: No Clinical Signs, Symptoms or Conditions

    MAUDE report 50941717 ↗
  • MalfunctionSep 29, 2026Failure of Device to Self-Test

    Philips received a complaint on the Defibrillator indicating that the self test failed. There was no patient involvement.

    Patient problems: No Clinical Signs, Symptoms or Conditions

    MAUDE report 50927548 ↗
  • MalfunctionSep 28, 2026Failure to Deliver Shock/Stimulation

    Philips received a complaint on the Defibrillator indicating that the device displays treatment implementation failure. There was no patient involvement.

    Patient problems: No Clinical Signs, Symptoms or Conditions

    MAUDE report 50910817 ↗
  • MalfunctionSep 28, 2026Failure to Deliver Shock/Stimulation

    Philips received a complaint on the Defibrillator indicating that the device alarmed: therapy disabled. There was no patient involvement.

    Patient problems: No Clinical Signs, Symptoms or Conditions

    MAUDE report 50910813 ↗
  • MalfunctionSep 23, 2026Failure of Device to Self-Test

    Philips received a complaint on the Defibrillator indicating that the device device alarmed self test failure. There was no patient involvement.

    Patient problems: No Clinical Signs, Symptoms or Conditions

    MAUDE report 50864361 ↗
  • MalfunctionSep 21, 2026Failure to Deliver Shock/Stimulation

    Philips received a complaint on the Defibrillator indicating that the therapy test failed. There was no patient involvement.

    Patient problems: No Clinical Signs, Symptoms or Conditions

    MAUDE report 50835973 ↗
  • MalfunctionSep 21, 2026Electrical /Electronic Property Problem

    Philips received a complaint on the Defibrillator indicating that the device had external electrode failure. There was no patient involvement.

    Patient problems: No Clinical Signs, Symptoms or Conditions

    MAUDE report 50835971 ↗
  • MalfunctionSep 21, 2026Insufficient Device Problem Information

    Philips received a complaint on the Defibrillator indicating that the device had an unspecified alarm. There was no patient involvement.

    Patient problems: No Clinical Signs, Symptoms or Conditions

    MAUDE report 50835966 ↗
  • MalfunctionSep 15, 2026Power Problem

    Philips received a complaint on the Defibrillator indicating that the device prompts power supply equipment failure. There was no patient involvement.

    Patient problems: No Clinical Signs, Symptoms or Conditions

    MAUDE report 50766659 ↗
  • MalfunctionSep 14, 2026Failure of Device to Self-Test

    Patient problems: No Clinical Signs, Symptoms or Conditions

    MAUDE report 50747964 ↗
  • MalfunctionSep 11, 2026Battery Problem

    Philips received a complaint on the Defibrillator indicating that the device had battery failure. There was no patient involvement.

    Patient problems: No Clinical Signs, Symptoms or Conditions

    MAUDE report 50726407 ↗
  • MalfunctionSep 11, 2026Failure of Device to Self-Test

    Philips received a complaint on the Defibrillator indicating that the device failed self test during bootup. There was no patient involvement.

    Patient problems: No Clinical Signs, Symptoms or Conditions

    MAUDE report 50725953 ↗
  • MalfunctionSep 10, 2026Unable to Obtain Readings

    Patient problems: No Clinical Signs, Symptoms or Conditions

    MAUDE report 50703490 ↗
  • MalfunctionAug 31, 2026Failure of Device to Self-Test

    Patient problems: No Clinical Signs, Symptoms or Conditions

    MAUDE report 50515027 ↗
  • MalfunctionAug 24, 2026Defibrillation/Stimulation Problem

    Philips received a complaint on the HeartStart XL+ Defibrillator indicating that a therapy disabled message was being emitted suggesting a fault in the therapy PCA. There was no patient involvement.

    Patient problems: No Clinical Signs, Symptoms or Conditions

    MAUDE report 50406148 ↗
  • MalfunctionAug 16, 2026Unable to Obtain Readings

    Philips received a complaint on the Defibrillator indicating that the device intermittently prompts ECG malfunction. There was no patient involvement.

    Patient problems: No Clinical Signs, Symptoms or Conditions

    MAUDE report 50268632 ↗
  • MalfunctionAug 14, 2026Failure of Device to Self-Test

    Patient problems: No Clinical Signs, Symptoms or Conditions

    MAUDE report 50261241 ↗
  • MalfunctionJul 27, 2026Failure of Device to Self-Test

    Patient problems: No Clinical Signs, Symptoms or Conditions

    MAUDE report 50015852 ↗
  • MalfunctionJul 21, 2026Failure to Charge

    Patient problems: No Clinical Signs, Symptoms or Conditions

    MAUDE report 25892028 ↗
  • MalfunctionJul 1, 2026Failure of Device to Self-Test

    PHILIPS RECEIVED A COMPLAINT REGARDING THE DEFIBRILLATOR INDICATING THAT THE DEVICE FAILS TO BOOT DUE TO SELF-TEST FAILURE. THERE WAS NO PATIENT INVOLVEMENT.

    Patient problems: No Clinical Signs, Symptoms or Conditions

    MAUDE report 25676166 ↗
  • MalfunctionJun 30, 2026Failure of Device to Self-Test

    PHILIPS RECEIVED A COMPLAINT ON HEARTSTART XL+ DEFIBRILLATOR INDICATING THAT THE FUNCTIONAL TEST FAILED. THERE WAS NO PATIENT INVOLVEMENT.

    Patient problems: No Clinical Signs, Symptoms or Conditions

    MAUDE report 25669172 ↗
  • MalfunctionJun 17, 2026Failure of Device to Self-Test

    PHILIPS RECEIVED A COMPLAINT ON THE HEARTSTART XL+ DEFIBRILLATOR/MONITOR INDICATING THAT THE DEVICE FAILED THERAPY DELIVERY TEST. THERE WAS NO PATIENT INVOLVEMENT.

    Patient problems: No Clinical Signs, Symptoms or Conditions

    MAUDE report 25534042 ↗
  • MalfunctionJun 17, 2026Complete Loss of Power; Intermittent Loss of Power

    PHILIPS RECEIVED A COMPLAINT ON THE HEARTSTART XL+ MONITOR/DEFIBRILLATOR INDICATING THAT THE DEVICE SHUTS DOWN ON ITS OWN. THERE WAS NO PATIENT INVOLVEMENT.

    Patient problems: No Clinical Signs, Symptoms or Conditions

    MAUDE report 25533391 ↗

Other Automated External Defibrillators (Non-Wearable) devices

All Automated External Defibrillators (Non-Wearable) devices →

Sources and updates

How reports and recalls are matched · Editorial policy · Report an error on this page