CX50 DIAGNOSTIC ULTRASOUND SYSTEM 795087Recalls & reported problems

Summary

The FDA's MAUDE database contains 4 adverse event reports that list this exact device (DI 00884838097964), received between Feb 1, 2021 and Oct 28, 2025 — classified as 4 malfunctions.

The most frequently reported specific device problem is “Application Program Freezes or Fails to Launch” (1 report).

Reports come from manufacturers, hospitals and patients and are not verified by the FDA. A report does not prove the device caused the event, and counts can't be used to compare devices or estimate failure rates. What reports can and can't tell you · How this data works · Data updated Oct 18, 2026.

Most reported problems

Recent adverse event reports

The 4 most recent of 4 reports, in the reporter's own words as published by the FDA.

• MalfunctionOct 28, 2025Application Program Freezes or Fails to Launch; Application Program Freezes or Fails to Launch

  IT WAS REPORTED THE CX50 ULTRASOUND SYSTEM WAS NOT AVAILABLE FOR AN EMERGENCY SURGERY. IT WAS DISCOVERED THAT THE ULTRASOUND SYSTEM WAS UNABLE TO TURN ON DURING SET-UP. A PHILIPS FIELD SERVICE ENGINEER SECURED THE POWER SUPPLY CONNECTOR TO RESOLVE THE CUSTOMER¿S IMMEDIATE CONCERNS. THERE WAS NO REPORTED PATIENT NOR USER HARM AS A RESULT OF THE ISSUE. PHILIPS HAS STARTED AN INVESTIGATION, AND UPON COMPLETION, A FOLLOW UP REPORT WILL BE SUBMITTED.

  Patient problems: No Clinical Signs, Symptoms or Conditions

  MAUDE report 23408135 ↗
• MalfunctionSep 19, 2025Electrical /Electronic Property Problem; Material Integrity Problem; Electrical /Electronic Property Problem; Material Integrity Problem

  A CUSTOMER REPORTED THEIR INTRACAVITY C10-3V TRANSDUCER HAD A PIN HOLE ON THE LENS, RESULTING IN UNSTABLE ELECTRICAL SAFETY TEST READINGS. THE TRANSDUCER WAS ASSOCIATED WITH THE CX50 ULTRASOUND SYSTEM AT THE CUSTOMER¿S SITE. THE REPORTED DAMAGE AND TESTS WERE IDENTIFIED OUTSIDE OF CLINICAL USE. NO PATIENT OR USER WAS HARMED AS A RESULT OF THE ISSUE. THE PHILIPS SERVICE ENGINEER REPLACED THE TRANSDUCER TO RESOLVE THE CUSTOMER¿S IMMEDIATE CONCERNS. PHILIPS HAS STARTED AN INVESTIGATION, AND UPON COMPLETION, A FOLLOW UP REPORT WILL BE SUBMITTED.

  Patient problems: No Clinical Signs, Symptoms or Conditions

  MAUDE report 23093081 ↗
• MalfunctionJan 26, 2023Patient Data Problem; Patient Data Problem

  THE CUSTOMER REPORTED THAT INTERMITTENTLY, WHEN TRANSFERRING THE STUDY FROM THEIR CX50 TO A PEN DRIVE (USB), WHEN THE STUDY IS UPLOADED AND PRINTED FROM A COMPUTER, THE REPORT SHOWS TWO PATIENT NAMES. WHEN THEY RESTART THE MACHINE IT ISSUE IS RESOLVED. ALSO, WHEN THE REPORT IS PRINTED DIRECTLY FROM THE CX50, THE HEADER AND PATIENT NAME ARE CORRECT. THERE WAS NO PATIENT OR USER HARM ASSOCIATED WITH THIS EVENT.

  Patient problems: No Clinical Signs, Symptoms or Conditions

  MAUDE report 16246911 ↗
• MalfunctionFeb 1, 2021Failure to Power Up; Failure to Power Up

  A CUSTOMER REPORTED THEIR CX50 ULTRASOUND SYSTEM WOULD NOT POWER UP TO PERFORM TRANSESOPHAGEAL ECHOCARDIOGRAPHY (TEE) IMAGING AT THE END OF A CARDIAC PROCEDURE. THE PROCEDURE WAS ABLE TO BE COMPLETED SUCCESSFULLY WITH NO HARM OR IMPACT TO THE PATIENT¿S OUTCOME.

  Patient problems: No Consequences Or Impact To Patient

  MAUDE report 11257800 ↗