Tempus Pro 00-1026-R (REF 867423)Recalls & reported problems

Summary

The FDA's MAUDE database contains 233 adverse event reports that list this exact device (DI 05060472442932), received between Mar 6, 2025 and Sep 30, 2026 — classified as 233 malfunctions.

The most frequently reported specific device problem is “Break” (42 reports).

5 FDA recall records name this device's identifier, 5 still open.

Reports come from manufacturers, hospitals and patients and are not verified by the FDA. A report does not prove the device caused the event, and counts can't be used to compare devices or estimate failure rates. How this data works · Data updated Oct 13, 2026.

Recalls naming this device

1. Nov 26, 2025Open, Classified

   Patient monitor measures Intracranial Pressure (ICP) and Bladder Pressure (BDR) but ICP and BDR measurements have not been tested or validated for accuracy. If healthcare providers base clinical judgment on unvalidated measurements, this could potentially lead to incorrect clinical decisions.

   Z-1027-2026 · Root cause: Device Design · FDA record ↗

2. May 30, 2025Open, Classified

   Kit USB flash drive contains outdated software, which could result in reverting patient monitor to outdated software and reintroducing the video laryngoscope issue (related to an August 2023 recall), which could lead to delay in diagnosis, delayed treatment, hypoxia due to unexpected loss of video laryngoscopy and all other monitor measurements during system restart.

   Z-2175-2025 · Root cause: Software change control · FDA record ↗

3. Apr 16, 2025Open, Classified

   software issue that causes an error screen on a portable vital signs monitor when attaching video Laryngoscope.

   Z-1666-2025 · Root cause: Device Design · FDA record ↗

4. Apr 15, 2025Open, Classified

   Patient Monitor software update to address issues:1)May freeze at startup with MPM Application error and Attention Restart Required messages,2)Monitor may freeze and reboot at start of 12-lead ECG or after, 3)May reboot after intermittent connection with Smart Mount, 4) 12-lead ECG measurements with Louvain algorithm and software before vx.36 could produce inaccurate rhythm/morphology statements.

   Z-1729-2025 · Root cause: Software design · FDA record ↗

5. Aug 24, 2023Open, Classified

   Full screen error message may occur on patient monitors with affected hardware version, either during or after laryngoscopes are unplugged from monitors, informing users a 60-100 second shutdown/restart are required. Error prevents: viewing graphical patient vital signs, sounding of pulse audio tone, visualization of patient airway used during intubation; may lead to treatment delay or hypoxia.

   Z-2625-2023 · Root cause: Device Design · FDA record ↗

Most reported problems

Recent adverse event reports

The 25 most recent of 233 reports, in the reporter's own words as published by the FDA.

• MalfunctionSep 30, 2026Material Separation

  This report is based on information provided by a Philips Remote Service Engineer, a Bench Engineer and a Technical Engineer and has been investigated by the Philips Complaint Handling Team. Philips received a complaint on the Tempus Pro, while at a Bench Repair Facility indicating that the ECG (Electrocardiography) nut was loose. There was no patient involvement, therefore no health consequences or impact.

  Patient problems: No Clinical Signs, Symptoms or Conditions

  MAUDE report 50943964 ↗
• MalfunctionSep 29, 2026Display or Visual Feedback Problem

  Patient problems: No Clinical Signs, Symptoms or Conditions

  MAUDE report 50935989 ↗
• MalfunctionSep 28, 2026Wireless Communication Problem

  This report is based on information provided by a Philips Remote Service Engineer and a Bench Engineer and has been investigated by the Philips Complaint Handling Team. Philips received a complaint on the Tempus Pro, indicating that, at startup, the customer observed that network connectivity, including Wi-Fi, was disabled and had to be manually reactivated. The customer requested that the network remain enabled by default. There was no patient or user impact was reported.

  Patient problems: No Clinical Signs, Symptoms or Conditions

  MAUDE report 50916000 ↗
• MalfunctionSep 28, 2026Break; Charging Problem

  This report is based on information provided by a Third Party Bench Engineer and has been investigated by the Philips Complaint Handling Team. Philips received a complaint on the Tempus Pro, while at a Bench Repair Facility, indicating that the device charging port was physically damaged, the center pin was broken. There was no patient involvement, therefore no health consequences or impact.

  Patient problems: No Clinical Signs, Symptoms or Conditions

  MAUDE report 50912918 ↗
• MalfunctionSep 25, 2026Computer Software Problem

  Patient problems: No Clinical Signs, Symptoms or Conditions

  MAUDE report 50902996 ↗
• MalfunctionSep 23, 2026Break

  This report is based on information provided by Remote Service Engineer RSE and is currently under investigation by the Philips Complaint Handling Team. Philips received a complaint on the Tempus Pro indicating the charging connector pin is broken. There were no reports of patient involvement nor harm at this time.

  Patient problems: No Clinical Signs, Symptoms or Conditions

  MAUDE report 50870969 ↗
• MalfunctionSep 22, 2026Break; Charging Problem

  Patient problems: No Clinical Signs, Symptoms or Conditions

  MAUDE report 50858782 ↗
• MalfunctionSep 22, 2026Device Sensing Problem

  Philips received a complaint regarding a Tempus Pro device, indicating that the screen was unresponsive, resulting in inaccurate touch registration on the display. No patient involvement was reported in association with this event.

  Patient problems: No Clinical Signs, Symptoms or Conditions

  MAUDE report 50852462 ↗
• MalfunctionSep 21, 2026Break

  This report is based on information provided by a Philips Remote Service Engineer and will be investigated by the Philips Complaint Handling Team. Philips received a complaint on the Tempus Pro indicating that the device had a damaged screen. There was no reported patient involvement, therefore no health consequences or impact.

  Patient problems: No Clinical Signs, Symptoms or Conditions

  MAUDE report 50838014 ↗
• MalfunctionSep 17, 2026Failure to Charge

  Patient problems: No Clinical Signs, Symptoms or Conditions

  MAUDE report 50809012 ↗
• MalfunctionSep 11, 2026Operating System Becomes Nonfunctional

  Patient problems: No Clinical Signs, Symptoms or Conditions

  MAUDE report 50735394 ↗
• MalfunctionSep 8, 2026Break; Failure to Charge

  This report is based on information provided by a Philips Remote Service Engineer and will be investigated by the Philips Complaint Handling Team. Philips received a complaint on the Tempus Pro indicating that the device charging port was damaged and was unable to charge. There was no reported patient involvement, therefore no health consequences or impact.

  Patient problems: No Clinical Signs, Symptoms or Conditions

  MAUDE report 50672457 ↗
• MalfunctionSep 8, 2026Break; Failure to Charge; Fracture

  This report is based on information provided by a Philips Remote Service Engineer and will be investigated by the Philips Complaint Handling Team. Philips received a complaint on the Tempus Pro indicating that the device charging port was damaged and was unable to charge. There was no reported patient involvement, therefore no health consequences or impact.

  Patient problems: No Clinical Signs, Symptoms or Conditions

  MAUDE report 50671731 ↗
• MalfunctionSep 7, 2026Unable to Obtain Readings

  Patient problems: No Clinical Signs, Symptoms or Conditions

  MAUDE report 50650974 ↗
• MalfunctionSep 4, 2026Material Separation

  Patient problems: No Clinical Signs, Symptoms or Conditions

  MAUDE report 50623646 ↗
• MalfunctionSep 4, 2026Computer Software Problem

  Patient problems: No Clinical Signs, Symptoms or Conditions

  MAUDE report 50618529 ↗
• MalfunctionSep 4, 2026Break

  Patient problems: No Clinical Signs, Symptoms or Conditions

  MAUDE report 50613229 ↗
• MalfunctionSep 2, 2026Wireless Communication Problem

  Patient problems: No Clinical Signs, Symptoms or Conditions

  MAUDE report 50572366 ↗
• MalfunctionAug 26, 2026Break

  Patient problems: No Clinical Signs, Symptoms or Conditions

  MAUDE report 50458172 ↗
• MalfunctionAug 25, 2026Mechanical Problem

  Patient problems: No Clinical Signs, Symptoms or Conditions

  MAUDE report 50441773 ↗
• MalfunctionAug 25, 2026Erratic or Intermittent Display

  Patient problems: No Clinical Signs, Symptoms or Conditions

  MAUDE report 50440287 ↗
• MalfunctionAug 16, 2026Failure to Charge; Material Integrity Problem

  This report is based on information provided by the Remote Service Engineer RSE and is currently under investigation by the Philips Complaint Handling Team. Philips received a complaint on the Tempus Pro indicating the device's AC (Alternating Current) AC port is loose and does not charge when AC port is inserted. The device was in clinical use; however, no patient or user harm was reported.

  Patient problems: No Clinical Signs, Symptoms or Conditions

  MAUDE report 50266750 ↗
• MalfunctionAug 16, 2026Computer Software Problem

  This report is based on information provided by a Philips Remote Service Engineer and a Bench Engineer and has been investigated by the Philips Complaint Handling Team. Philips received a complaint on the Tempus Pro, indicating a Cyclic Redundancy Check (CRC) error after a software update. The device was in use during this event however, no health consequences or impact were reported.

  Patient problems: No Clinical Signs, Symptoms or Conditions

  MAUDE report 50266744 ↗
• MalfunctionAug 16, 2026Computer Software Problem

  This report is based on information provided by a Philips Remote Service Engineer and a Bench Engineer and has been investigated by the Philips Complaint Handling Team. Philips received a complaint on the Tempus Pro, indicating a Cyclic Redundancy Check (CRC) error after a software update. The device was in use during this event however, no health consequences or impact were reported.

  Patient problems: No Clinical Signs, Symptoms or Conditions

  MAUDE report 50263985 ↗
• MalfunctionAug 16, 2026Computer Software Problem

  This report is based on information provided by a Philips Remote Service Engineer and a Bench Engineer and has been investigated by the Philips Complaint Handling Team. Philips received a complaint on the Tempus Pro, indicating a Cyclic Redundancy Check (CRC) error after a software update. The device was in use during this event however, no health consequences or impact were reported.

  Patient problems: No Clinical Signs, Symptoms or Conditions

  MAUDE report 50263983 ↗