Pyxis Pro MedStation 1155-00Recalls & reported problems

Summary

The FDA's MAUDE database contains 23 adverse event reports that list this exact device (DI 10885403521300), received between Jan 24, 2026 and Sep 22, 2026 — classified as 23 malfunctions.

The most frequently reported specific device problem is “Application Program Problem” (5 reports).

2 FDA recall records name this device's identifier, 2 still open.

Reports come from manufacturers, hospitals and patients and are not verified by the FDA. A report does not prove the device caused the event, and counts can't be used to compare devices or estimate failure rates. What reports can and can't tell you · How this data works · Data updated Oct 18, 2026.

Recalls naming this device

1. Nov 20, 2025Class IIOpen, Classified

   Automated Dispensing Cabinets (ADC) received a Half Height CUBIE drawer firmware update, which caused a Cubie Insert event which prompts software to generate a duplicate address, which causes an error and the drawer to fail, which may lead to inability or delay in accessing stored items, delay in the replenishment of ADCs or patient specific medications stored outside of ADCs.

   Z-0962-2026 · Root cause: Device Design · Recall details · FDA record ↗

2. Sep 30, 2025Class IIOpen, Classified

   Potential fluid ingress of anesthesia station or med station may result in smoke, system downtime and/or fire.

   Z-0370-2026 · Root cause: Under Investigation by firm · Recall details · FDA record ↗

Most reported problems

Recent adverse event reports

The 23 most recent of 23 reports, in the reporter's own words as published by the FDA.

• MalfunctionSep 22, 2026Failure to Align

  It was reported that when using the BD Pyxis¿ Pro MedStation¿ Main, refrigerator in the pyxis frequently displayed a "refrigerator fail" error. The issue occurred repeatedly and was suspected to be related to lock or door alignment problems. The customer stated that the malfunction occurred when a user tried to issue medication to the patient and caused a delay to patient care. However, there were no adverse events or injuries reported based on this event.

  Patient problems: No Clinical Signs, Symptoms or Conditions

  MAUDE report 50850746 ↗
• MalfunctionSep 21, 2026Contamination

  It was reported that when using the BD Pyxis¿ Pro MedStation¿ ES Biometric Identifier failed and was unable to scan. The customer attempted to reboot the station multiple times; however, the issue persisted.The customer stated that this malfunction occurred while dispensing the medication which caused a delay to the patient care.There were no adverse events or injuries reported based on this event.

  Patient problems: No Clinical Signs, Symptoms or Conditions

  MAUDE report 50839394 ↗
• MalfunctionSep 7, 2026No Apparent Adverse Event; Activation Failure

  Patient problems: No Clinical Signs, Symptoms or Conditions

  MAUDE report 50648901 ↗
• MalfunctionSep 7, 2026Labelling, Instructions for Use or Training Problem

  Patient problems: No Clinical Signs, Symptoms or Conditions

  MAUDE report 50646221 ↗
• MalfunctionAug 31, 2026Labelling, Instructions for Use or Training Problem

  Patient problems: No Clinical Signs, Symptoms or Conditions

  MAUDE report 50523149 ↗
• MalfunctionAug 28, 2026Use of Device Problem

  Patient problems: No Clinical Signs, Symptoms or Conditions

  MAUDE report 50494177 ↗
• MalfunctionAug 27, 2026Application Program Problem

  It was reported that when using the BD Pyxis¿ Pro MedStation¿ ES, user synchronized a username with another user badge.The customer stated that there was a delay in patient care.There were no adverse events or injuries reported based on this event.

  Patient problems: No Clinical Signs, Symptoms or Conditions

  MAUDE report 50469709 ↗
• MalfunctionAug 26, 2026Application Program Problem

  Patient problems: No Clinical Signs, Symptoms or Conditions

  MAUDE report 50454332 ↗
• MalfunctionAug 12, 2026Electrical /Electronic Property Problem

  It was reported that when using the BD Pyxis¿ Pro MedStation Main station displayed a black, blank screen and was completely unresponsive. The customer stated that the station remained on a black screen with no visible content. A reboot of the station was attempted; however, the issue persisted and the station did not recover.The customer stated that there was a delay in patient care.There were no adverse events or injuries reported based on this event.

  Patient problems: No Clinical Signs, Symptoms or Conditions

  MAUDE report 50219023 ↗
• MalfunctionJul 13, 2026Application Program Problem

  Patient problems: No Clinical Signs, Symptoms or Conditions

  MAUDE report 25795995 ↗
• MalfunctionJul 6, 2026Mechanical Problem

  IT WAS REPORTED THAT WHEN USING THE BD PYXIS¿ PRO MEDSTATION MAIN FULL HEIGHT CUBIE DRAWER 6 FAILED. THE ISSUE HAD PERSISTED DESPITE THE CUSTOMER ATTEMPTING TO REBOOT THE STATION. THE CUSTOMER STATED THAT THIS MALFUNCTION OCCURRED WHILE DISPENSING THE MEDICATION WHICH CAUSED A DELAY TO THE PATIENT CARE. THERE WERE NO ADVERSE EVENTS OR INJURIES REPORTED BASED ON THIS EVENT.

  Patient problems: No Clinical Signs, Symptoms or Conditions

  MAUDE report 25714057 ↗
• MalfunctionJun 25, 2026Electrical /Electronic Property Problem

  IT WAS REPORTED THAT WHEN USING THE BD PYXIS¿ PRO MEDSTATION MAIN, A BLUE LINE WAS DISPLAYED ON THE LEFT SIDE OF THE SCREEN. THERE WERE NO DELAY AND ADVERSE EVENTS OR INJURIES REPORTED BASED ON THIS EVENT.

  Patient problems: No Clinical Signs, Symptoms or Conditions

  MAUDE report 25620738 ↗
• MalfunctionJun 11, 2026Mechanical Problem; Failure to Align

  IT WAS REPORTED THAT WHEN USING THE BD PYXIS¿ PRO MEDSTATION MAIN DRAWER 6 HAD FAILED, AND THE RAIL NEEDED TO BE REPLACED. THE CUSTOMER ATTEMPTED TROUBLESHOOTING BY REBOOTING THE STATION AND TRYING TO RECOVER THE DRAWER; HOWEVER, THE PROBLEM PERSISTED. THE CUSTOMER STATED THAT THEY WERE UNABLE TO ACCESS THE MEDICATION, AND THE USER MANAGED TO GET THE MEDICATION FROM ANOTHER PYXIS STATION, WHICH CAUSED A DELAY TO THE PATIENT CARE. THERE WERE NO ADVERSE EVENTS OR INJURIES REPORTED BASED ON THIS EVENT.

  Patient problems: No Clinical Signs, Symptoms or Conditions

  MAUDE report 25471307 ↗
• MalfunctionJun 1, 2026Mechanical Problem

  IT WAS REPORTED THAT WHEN USING THE BD PYXIS¿ PRO MEDSTATION¿ ES SCREEN WAS FROZEN AND HARDWARE ISSUE. THE CUSTOMER STATED THAT THERE WAS A DELAY IN PATIENT CARE. THERE WERE NO ADVERSE EVENTS OR INJURIES REPORTED BASED ON THIS EVENT.

  Patient problems: No Clinical Signs, Symptoms or Conditions

  MAUDE report 25353294 ↗
• MalfunctionMay 27, 2026Application Program Problem

  IT WAS REPORTED THAT WHEN USING THE BD PYXIS¿ PRO MEDSTATION¿ ES, STATION WAS STUCK ON INITIALIZING DEVICE MANAGER SCREEN. USER REBOOTED THE STATION BUT UNABLE TO SIGN IN. THERE WERE NO ADVERSE EVENTS OR INJURIES REPORTED BASED ON THIS EVENT.

  Patient problems: No Clinical Signs, Symptoms or Conditions

  MAUDE report 25299370 ↗
• MalfunctionMay 21, 2026Installation-Related Problem

  IT WAS REPORTED THAT WHEN USING THE BD PYXIS¿ PRO MEDSTATION¿ ES EACH TIME A USER LOGGED INTO THE STATION, THE REFRIGERATOR¿S REMOTE MANAGER UNLOCKED AND IMMEDIATELY FAILED. ALTHOUGH THE FAILED HARDWARE COULD BE RECOVERED, THE REMOTE MANAGER REMAINED UNLOCKED WHILE THE USER WAS LOGGED IN AND ONLY LOCKED AFTER LOGOUT. WHEN ANOTHER USER LOGGED IN, THE ISSUE RECURRED, WITH THE REMOTE MANAGER FAILING AND STAYING UNLOCKED AFTER RECOVERY. THE STATION WAS REBOOTED, BUT THE ISSUE PERSISTED. THE CUSTOMER STATED THAT THERE WAS A DELAY IN PATIENT CARE. THERE WERE NO ADVERSE EVENTS OR INJURIES REPORTED DUE TO THIS EVENT.

  Patient problems: No Clinical Signs, Symptoms or Conditions

  MAUDE report 25241139 ↗
• MalfunctionMay 20, 2026No Apparent Adverse Event

  IT WAS REPORTED THAT WHEN USING THE BD PYXIS¿ PRO MEDSTATION MAIN, THE FLEX LOCK WAS REMOVED FROM A BROKEN REFRIGERATOR AND A SWAP WAS REQUIRED. THE CUSTOMER STATED THAT THERE WAS A DELAY IN PATIENT CARE. THERE WERE NO ADVERSE EVENTS OR INJURIES REPORTED BASED ON THIS EVENT.

  Patient problems: No Clinical Signs, Symptoms or Conditions

  MAUDE report 25231975 ↗
• MalfunctionMay 20, 2026Mechanical Problem

  IT WAS REPORTED THAT WHEN USING THE BD PYXIS¿ PRO MEDSTATION¿ ES, THE DRAWER 5 FAILED, WHICH LOCATED ON MRH-C3-MED-ORANGE. THE CUSTOMER ATTEMPTED TO REBOOT THE STATION, BUT THE ISSUE PERSISTED. THE CUSTOMER STATED THAT THIS MALFUNCTION OCCURRED WHILE DISPENSING THE MEDICATION, AND THEY WERE UNABLE TO ISSUE THE MEDICATION, WHICH RESULTED IN A DELAY IN PATIENT CARE. THERE WERE NO ADVERSE EVENTS OR INJURIES REPORTED BASED ON THIS EVENT.

  Patient problems: No Clinical Signs, Symptoms or Conditions

  MAUDE report 25227722 ↗
• MalfunctionApr 30, 2026Electrical /Electronic Property Problem

  IT WAS REPORTED THAT WHEN USING THE BD PYXIS¿ PRO MEDSTATION¿ MAIN, SOME LETTERS ON KEYBOARD WAS NOT WORKING. THE CUSTOMER STATED THAT THERE WAS A DELAY IN PATIENT CARE. THERE WERE NO ADVERSE EVENTS OR INJURIES REPORTED BASED ON THIS EVENT.

  Patient problems: No Clinical Signs, Symptoms or Conditions

  MAUDE report 25045724 ↗
• MalfunctionApr 29, 2026Electrical /Electronic Property Problem; Loose or Intermittent Connection

  IT WAS REPORTED THAT WHEN USING THE BD PYXIS¿ PRO MEDSTATION¿ MAIN, USER REPORTED WHILE CHECKING THE MACHINE, IT WAS FOUND SCREEN WAS TOO FAINT AND UNABLE TO READ WORDS. THERE WERE NO ADVERSE EVENTS OR INJURIES REPORTED BASED ON THIS EVENT.

  Patient problems: No Clinical Signs, Symptoms or Conditions

  MAUDE report 25026140 ↗
• MalfunctionApr 1, 2026Labelling, Instructions for Use or Training Problem

  IT WAS REPORTED THAT WHEN USING THE BD PYXIS¿ MEDSTATION¿ ES, THE USER WAS ABLE TO SUCCESSFULLY LOG IN; HOWEVER, ONLY THE DEFAULT MENU WAS DISPLAYED. THE USER WAS UNABLE TO ACCESS OR VIEW THE "MY PATIENT LIST". THE CUSTOMER STATED THAT THIS MALFUNCTION OCCURRED WHILE DISPENSING THE MEDICATION AND THEY HAD TO ACCESS THE MEDICATIONS FROM PHARMACY THAT CAUSED A DELAY IN PATIENT CARE. THERE WERE NO ADVERSE EVENTS OR INJURIES REPORTED BASED ON THIS EVENT.

  Patient problems: No Clinical Signs, Symptoms or Conditions

  MAUDE report 24753250 ↗
• MalfunctionApr 1, 2026Application Program Problem; Unintended Application Program Shut Down

  IT WAS REPORTED THAT WHEN USING THE BD PYXIS¿ MEDSTATION¿ ES, WHEN THE USER PERFORMED A SOFT SHUTDOWN OF THE DEVICE, THE DEVICE SOMETIMES REBOOTED AUTOMATICALLY WHILE RUNNING ON BATTERY BACKUP POWER. HOWEVER, THERE WERE NO DELAYS, ADVERSE EVENTS OR INJURIES REPORTED BASED ON THIS EVENT.

  Patient problems: No Clinical Signs, Symptoms or Conditions

  MAUDE report 24751144 ↗
• MalfunctionJan 24, 2026Mechanical Problem

  IT WAS REPORTED THAT WHEN USING THE BD PYXIS¿ PRO MEDSTATION¿ MAIN DRAWER FAILED. THE CUSTOMER REPORTED THAT THERE WAS A DELAY IN PATIENT CARE. THERE WERE NO ADVERSE EVENTS OR INJURIES REPORTED BASED ON THIS EVENT.

  Patient problems: No Clinical Signs, Symptoms or Conditions

  MAUDE report 24173430 ↗