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Dexcom G4 Platinum (Pedicatric) Replacement Receiver Kit STR-KD-001Recalls & reported problems

Dexcom, Inc. · G4 Platinum (Pediatric) Replacement Receiver Kit Black · Class 3

All models of Dexcom G4 Platinum (41)

Data updated Oct 18, 2026 from official FDA records · Editorial policy

Adverse event reports
1
Deaths reported
0
Injuries reported
0
Recalls naming it
0

Summary

The FDA's MAUDE database contains 1 adverse event report that list this exact device (DI 30386270000072), received between Jun 28, 2017 and Jun 28, 2017 — classified as 1 malfunction.

The most frequently reported specific device problem is “No Audible Alarm” (1 report).

2 other recalls cover devices cleared under the same FDA submission (P120005); they may or may not involve this specific model.

Reports come from manufacturers, hospitals and patients and are not verified by the FDA. A report does not prove the device caused the event, and counts can't be used to compare devices or estimate failure rates. What reports can and can't tell you · How this data works · Data updated Oct 18, 2026.

Most reported problems

Device problems

  • No Audible Alarm1
  • Use of Device Problem1

Patient problems

  • No Consequences Or Impact To Patient1

Recent adverse event reports

The 1 most recent of 1 reports, in the reporter's own words as published by the FDA.

  • MalfunctionJun 28, 2017No Audible Alarm; Use of Device Problem; No Audible Alarm; Use of Device Problem

    DEXCOM WAS MADE AWARE ON (B)(4) 2017 THAT ON (B)(6) 2017 THE RECEIVER HAD NO AUDIO OUTPUT. REPORTEDLY, AN ADULT PATIENT WAS USING A PEDIATRIC RECEIVER. NO ADDITIONAL EVENT OR PATIENT INFORMATION IS AVAILABLE. NO PRODUCT OR DATA WERE PROVIDED FOR EVALUATION. THE REPORTED NO AUDIO OUTPUT COULD NOT BE CONFIRMED. A ROOT CAUSE COULD NOT BE DETERMINED. LABELING INDICATES: THE DEXCOM G4 PLATINUM (PEDIATRIC) CONTINUOUS GLUCOSE MONITORING SYSTEM IS A GLUCOSE MONITORING DEVICE INDICATED FOR DETECTING TRENDS AND TRACKING PATTERNS IN PERSONS AGES 2 TO 17 YEARS WITH DIABETES.

    Patient problems: No Consequences Or Impact To Patient

    MAUDE report 6674848 ↗

Recalls under the same FDA submission

These recalls involve devices cleared under P120005. One submission often covers many models, so check the product and lot details in each record.

  • Z-1561-2020 · Feb 3, 2020 · Terminated
    Dexcom G5 Continuous Glucose Monitoring System The Dexcom G4 PLATINUM Continuous Glucose Monitoring System is a glucose monitoring device indicated for detecting trends and tracki
  • Z-1560-2020 · Feb 3, 2020 · Terminated
    Dexcom G4 PLATINUM Continuous Glucose Monitoring System The Dexcom G4 PLATINUM Continuous Glucose Monitoring System is a glucose monitoring device indicated for detecting trends a

Other Sensor, Glucose, Invasive devices

All Sensor, Glucose, Invasive devices →

Sources and updates

How reports and recalls are matched · Editorial policy · Report an error on this page