EPIQ 7 DIAGNOSTIC ULTRASOUND SYSTEMRecalls & reported problems across all models
Philips Ultrasound LLC · 5 models in the FDA device registry
Data updated Oct 18, 2026 from official FDA records · Editorial policy
- Adverse event reports
- 330
- Deaths reported
- 2
- Injuries reported
- 2
- Recalls
- 3
We found 5 models of EPIQ 7 DIAGNOSTIC ULTRASOUND SYSTEM by Philips Ultrasound LLC in the FDA's device registry (GUDID). Together they are named in 330 adverse event reports in the FDA's MAUDE database, received between Oct 25, 2018 and Sep 17, 2026 — classified as 2 deaths, 2 injuries, 326 malfunctions.
The most frequently reported specific device problem is “Unintended System Motion” (161 reports).
3 FDA recall records name at least one of these models by its device identifier.
Reports come from manufacturers, hospitals and patients and are not verified by the FDA. A report does not prove the device caused the event. Widely used products collect more reports, so totals can't be used to compare products or estimate failure rates. Only reports that name a model's exact device identifier are counted. What reports can and can't tell you · How this data works
Reports received per month, all models
EPIQ 7 DIAGNOSTIC ULTRASOUND SYSTEM recalls
FDA recall records that name at least one of these models by its device identifier, newest first. Each recall usually covers specific models or lots, so check the details.
- Oct 9, 2023Class IICompleted
Their is the potential that diagnostic ultrasound systems operating with software version 10.0 may present a delayed image instead of a real time image.
Z-0283-2024 · Root cause: Software design · Recall details · FDA record ↗
- Jul 14, 2022Class IICompleted
Retroactive: Ultrasound may experience an unexpected automatic reboot, resulting in damage to transducer.
Z-1007-2026 · Root cause: Software Design Change · Recall details · FDA record ↗
- Aug 6, 2021Class IICompleted
Due to a software defect that can intermittently cause the system to lock-up which exiting Review Mode while performing an exam.
Z-2483-2021 · Root cause: Software design · names 2 of these models · Recall details · FDA record ↗
Most reported EPIQ 7 DIAGNOSTIC ULTRASOUND SYSTEM problems
Device problems
- Unintended System Motion161
- Mechanical Jam24
- Application Program Freezes or Fails to Launch21
- Material Integrity Problem15
- Patient Data Problem15
- Break9
- Detachment of Device or Device Component8
- No Device Output7
Patient problems
- No Clinical Signs, Symptoms or Conditions295
- No Consequences Or Impact To Patient30
- No Known Impact Or Consequence To Patient17
- Cardiac Arrest3
- Bruise/Contusion2
- Insufficient Information2
- Shock2
- Unspecified Tissue Injury2
EPIQ 7 DIAGNOSTIC ULTRASOUND SYSTEM models
5 models, most reported first. Each model has its own page with its reports, recalls and device details.
- EPIQ 7 Diagnostic Ultrasound System 989605386721System, imaging, pulsed doppler, ultrasonic3 recalls2 deaths146 reports
- EPIQ 7 DIAGNOSTIC ULTRASOUND SYSTEM 795201Transducer, ultrasonic, diagnostic175 reports
- EPIQ 7 DIAGNOSTIC ULTRASOUND SYSTEM 795200Transducer, ultrasonic, diagnostic1 recall5 reports
- EPIQ 7 DIAGNOSTIC ULTRASOUND SYSTEM 795202System, imaging, pulsed echo, ultrasonic3 reports
- EPIQ 7 Diagnostic Ultrasound System 795117Transducer, ultrasonic, diagnostic1 report
Recent EPIQ 7 DIAGNOSTIC ULTRASOUND SYSTEM adverse event reports
The 15 most recent reports across all models, in the reporter's own words as published by the FDA.
MalfunctionSep 17, 2026Material Integrity Problem
It was reported the 3D9-3v transducer was leaking oil. The transducer was associated with the EPIQ 7W Ultrasound System. There was no patient or user harm. Philips has started an investigation and upon completion, a follow up report will be submitted.
Patient problems: No Clinical Signs, Symptoms or Conditions
MAUDE report 50805638 ↗MalfunctionSep 17, 2026Material Integrity Problem
It was reported the 3D9-3v transducer was leaking oil. The transducer was associated with the EPIQ 7W Ultrasound System. There was no patient or user harm. Philips has started an investigation and upon completion, a follow up report will be submitted.
Patient problems: No Clinical Signs, Symptoms or Conditions
MAUDE report 50805491 ↗MalfunctionSep 17, 2026Material Integrity Problem
It was reported the 3D9-3v transducer was leaking oil. The transducer was associated with the EPIQ 7W Ultrasound System. There was no patient or user harm. Philips has started an investigation and upon completion, a follow up report will be submitted.
Patient problems: No Clinical Signs, Symptoms or Conditions
MAUDE report 50805035 ↗MalfunctionJun 3, 2026Unintended System Motion
IT WAS REPORTED THAT THE SWIVEL MECHANISM OF THE EPIQ 7C ULTRASOUND SYSTEM¿S CONTROL PANEL DID NOT LOCK PROPERLY WHILE TRANSPORTING THE UNIT WITHIN THE USER FACILITY. THE FAILURE OCCURRED OUTSIDE OF CLINICAL USE AND NO PATIENT OR USER WAS HARMED AS A RESULT OF THE ISSUE. THE PHILIPS SERVICE ENGINEER CLEANED AND RESEATED THE BUSHING TO REPAIR THE SYSTEM. A THOROUGH INVESTIGATION WAS PERFORMED TO IDENTIFY THE ROOT CAUSE OF THE REPORTED ISSUE. THE ENGINEERING TEAM DETERMINED THE FAILURE WAS CAUSED BY A HARDWARE ISSUE IN THE ARTICULATING ARM LATCHING MECHANISM PREVENTING THE LOCKING SOLENOID FROM FULLY ENGAGING. THE SYSTEM HAS RETURNED TO SERVICE WITH NO SIMILAR ISSUES REPORTED.
Patient problems: No Clinical Signs, Symptoms or Conditions
MAUDE report 25376408 ↗MalfunctionMay 28, 2026Unintended System Motion
IT WAS REPORTED THE SWIVEL MECHANISM OF THE EPIQ 7G ULTRASOUND SYSTEM¿S CONTROL PANEL DID NOT LOCK PROPERLY WHILE TRANSPORTING THE UNIT WITHIN THE USER FACILITY. THE FAILURE OCCURRED OUTSIDE OF CLINICAL USE, AND NO PATIENT OR USER WAS HARMED AS A RESULT OF THE ISSUE. A PHILIPS SERVICE ENGINEER REPAIRED THE SYSTEM BY RESEATING AND SECURING THE BEARING WHICH ALLOWED THE LOCKING MECHANISM TO BE FULLY ENGAGED. A THOROUGH INVESTIGATION WAS PERFORMED TO IDENTIFY THE ROOT CAUSE OF THE REPORTED ISSUE. THE ENGINEERING TEAM DETERMINED THAT THE FAILURE WAS CAUSED BY A HARDWARE ISSUE IN THE ARTICULATING ARM LATCHING MECHANISM PREVENTING THE LOCKING SOLENOID FROM FULLY ENGAGING.
Patient problems: No Clinical Signs, Symptoms or Conditions
MAUDE report 25319613 ↗MalfunctionMay 26, 2026Unintended System Motion
IT WAS REPORTED THE SWIVEL MECHANISM OF THE EPIQ 7G ULTRASOUND SYSTEM¿S CONTROL PANEL DID NOT LOCK PROPERLY WHILE TRANSPORTING THE UNIT WITHIN THE USER FACILITY. THE FAILURE OCCURRED OUTSIDE OF CLINICAL USE, AND NO PATIENT OR USER WAS HARMED AS A RESULT OF THE ISSUE. A PHILIPS SERVICE ENGINEER REPAIRED THE SYSTEM BY RESEATING AND SECURING THE BEARING WHICH ALLOWED THE LOCKING MECHANISM TO BE FULLY ENGAGED. A THOROUGH INVESTIGATION WAS PERFORMED TO IDENTIFY THE ROOT CAUSE OF THE REPORTED ISSUE. THE ENGINEERING TEAM DETERMINED THAT THE FAILURE WAS CAUSED BY A HARDWARE ISSUE IN THE ARTICULATING ARM LATCHING MECHANISM PREVENTING THE LOCKING SOLENOID FROM FULLY ENGAGING.
Patient problems: No Clinical Signs, Symptoms or Conditions
MAUDE report 25281250 ↗MalfunctionMay 13, 2026Unintended System Motion
IT WAS REPORTED THE SWIVEL MECHANISM OF THE EPIQ 7C ULTRASOUND SYSTEM'S CONTROL PANEL DID NOT LOCK PROPERLY WHILE TRANSPORTING THE UNIT WITHIN THE USER FACILITY. THE FAILURE OCCURRED OUTSIDE OF CLINICAL USE AND NO PATIENT OR USER WAS HARMED. A PHILIPS SERVICE ENGINEER REPAIRED THE SYSTEM BY RESEATED THE BEARING, WHICH ENSURED THE LOCKING MECHANISM FULLY ENGAGED. A THOROUGH INVESTIGATION WAS PERFORMED TO IDENTIFY THE ROOT CAUSE OF THE REPORTED ISSUE. THE ENGINEERING TEAM DETERMINED THE FAILURE WAS CAUSED BY A HARDWARE ISSUE IN THE ARTICULATING ARM LATCHING MECHANISM PREVENTING THE LOCKING SOLENOID FROM FULLY ENGAGING.
Patient problems: No Clinical Signs, Symptoms or Conditions
MAUDE report 25164320 ↗MalfunctionApr 22, 2026Unintended System Motion
A CUSTOMER REPORTED THE SWIVEL MECHANISM OF THEIR EPIQ 7C ULTRASOUND SYSTEM¿S CONTROL PANEL DID NOT LOCK PROPERLY WHILE TRANSPORTING THE UNIT WITHIN THE USER FACILITY. THE FAILURE OCCURRED OUTSIDE OF CLINICAL USE, AND NO PATIENT OR USER WAS HARMED AS A RESULT OF THE ISSUE. A PHILIPS FIELD SERVICE ENGINEER RESEATED THE BUSHING ON THE BACK OF THE CONTROL PANEL ASSEMBLY TO RESOLVE THE ISSUE. A THOROUGH ENGINEERING INVESTIGATION WAS PERFORMED TO IDENTIFY THE ROOT CAUSE OF THE REPORTED ISSUE. THE ENGINEERING TEAM DETERMINED THE FAILURE WAS A HARDWARE ISSUE IN THE ARTICULATING ARM LATCHING MECHANISM PREVENTING THE LOCKING SOLENOID FROM FULLY ENGAGING. THE SYSTEM HAS RETURNED TO SERVICE WITH NO SIMILAR ISSUES REPORTED.
Patient problems: No Clinical Signs, Symptoms or Conditions
MAUDE report 24958675 ↗MalfunctionApr 17, 2026Unintended System Motion
IT WAS REPORTED THE SWIVEL MECHANISM OF THE EPIQ 7C ULTRASOUND SYSTEM'S CONTROL PANEL DID NOT LOCK PROPERLY WHILE TRANSPORTING THE UNIT WITHIN THE USER FACILITY. THE FAILURE OCCURRED OUTSIDE OF CLINICAL USE AND NO PATIENT OR USER WAS HARMED. A PHILIPS SERVICE ENGINEER REPAIRED THE SYSTEM BY RESEATING THE BEARING, WHICH ENSURED THE LOCKING MECHANISM FULLY ENGAGED. A THOROUGH INVESTIGATION WAS PERFORMED TO IDENTIFY THE ROOT CAUSE OF THE REPORTED ISSUE. THE ENGINEERING TEAM DETERMINED THE FAILURE WAS CAUSED BY A HARDWARE ISSUE IN THE ARTICULATING ARM LATCHING MECHANISM PREVENTING THE LOCKING SOLENOID FROM FULLY ENGAGING.
Patient problems: No Clinical Signs, Symptoms or Conditions
MAUDE report 24913442 ↗MalfunctionApr 10, 2026Material Split, Cut or Torn
A CUSTOMER REPORTED THE C10-3V INTRACAVITY TRANSDUCER EXHIBITED SOME DAMAGE TO THE LENS TIP AREA EXPOSING A PORTION OF THE METAL LAYER UNDERNEATH. THIS PROBE IS ASSOCIATED WITH THE EPIQ 7G ULTRASOUND SYSTEM. THE ISSUE WAS DISCOVERED OUTSIDE OF CLINICAL USE, AND NO PATIENT OR USER WAS HARMED AS A RESULT OF THE ISSUE. THE CUSTOMER'S COMPLAINT WAS ADDRESSED BY PROVIDING INFORMATION FOR A REPLACEMENT TRANSDUCER. PHILIPS HAS STARTED AN INVESTIGATION, AND UPON COMPLETION, A FOLLOW UP REPORT WILL BE SUBMITTED.
Patient problems: No Clinical Signs, Symptoms or Conditions
MAUDE report 24839952 ↗InjuryApr 3, 2026Use of Device Problem
IT WAS REPORTED THAT A PATIENT EXPERIENCED BLEEDING/LACERATION TO THE STOMACH FOLLOWING A TRANSESOPHAGEAL ECHOCARDIOGRAM PROCEDURE WITH THE S7-3T TRANSDUCER AND EPIQ 7C ULTRASOUND SYSTEM. ADDITIONAL INFORMATION IS BEING OBTAINED REGARDING PATIENT OUTCOME. THE TRANSDUCER HAS BEEN REMOVED FROM SERVICE, AND THE PHILIPS SERVICE ENGINEER HAS INITIATED THE REPLACEMENT PROCESS TO RESOLVE THE CUSTOMER¿S IMMEDIATE CONCERN. PHILIPS HAS STARTED AN INVESTIGATION, AND UPON COMPLETION, A FOLLOW-UP REPORT WILL BE SUBMITTED.
Patient problems: Stomach Ulceration
MAUDE report 24782360 ↗MalfunctionMar 19, 2026Material Separation
IT WAS REPORTED THE C10-3V TRANSDUCER HAD SEPARATION OF THE LENS FROM THE BODY. THE TRANSDUCER WAS ASSOCIATED WITH AN EPIQ 7G ULTRASOUND SYSTEM. THE FAILURE OCCURRED OUTSIDE OF CLINICAL USE AND NO PATIENT OR USER WAS HARMED. THE SERVICE ENGINEER EVALUATED THE TRANSDUCER, CONFIRMED THE REPORTED PROBLEM AND REPLACED THE TRANSDUCER TO ADDRESS THE CUSTOMER'S IMMEDIATE CONCERNS. PHILIPS HAS STARTED AN INVESTIGATION AND UPON COMPLETION, A FOLLOW UP REPORT WILL BE SUBMITTED.
Patient problems: No Clinical Signs, Symptoms or Conditions
MAUDE report 24640215 ↗MalfunctionMar 18, 2026Fracture
IT WAS REPORTED THE C10-3V TRANSDUCER HAD A HOLE IN THE LENS WITH EXPOSED ELECTRONICS. THE TRANSDUCER WAS ASSOCIATED WITH AN EPIQ 7G ULTRASOUND SYSTEM. THE ISSUE WAS FOUND OUTSIDE OF USE; THERE WAS NO PATIENT OR USER HARM. PHILIPS HAS STARTED AN INVESTIGATION, AND UPON COMPLETION, A FOLLOW UP REPORT WILL BE SUBMITTED.
Patient problems: No Clinical Signs, Symptoms or Conditions
MAUDE report 24629699 ↗MalfunctionMar 17, 2026Unintended System Motion
A CUSTOMER REPORTED THE SWIVEL MECHANISM OF THEIR EPIQ 7C ULTRASOUND SYSTEM¿S CONTROL PANEL SWIVEL MECHANISM DID NOT LOCK PROPERLY WHILE TRANSPORTING THE UNIT WITHIN THE USER FACILITY. THE FAILURE OCCURRED OUTSIDE OF CLINICAL USE AND NO PATIENT OR USER WAS HARMED AS A RESULT OF THE ISSUE. A PHILIPS SERVICE ENGINEER REPAIRED THE SYSTEM BY REPLACING THE BUSHING AND CLEANING ALL OTHER MECHANICAL PARTS WHICH ALLOWED THE LOCKING MECHANISM TO BE FULLY ENGAGED. A THOROUGH INVESTIGATION WAS PERFORMED TO IDENTIFY THE ROOT CAUSE OF THE REPORTED ISSUE. THE ENGINEERING TEAM DETERMINED THAT THE FAILURE WAS CAUSED BY A HARDWARE ISSUE IN THE ARTICULATING ARM LATCHING MECHANISM PREVENTING THE LOCKING SOLENOID FROM FULLY ENGAGING.
Patient problems: No Clinical Signs, Symptoms or Conditions
MAUDE report 24617146 ↗MalfunctionMar 11, 2026Unintended System Motion
A CUSTOMER REPORTED THE SWIVEL MECHANISM OF THEIR EPIQ 7CULTRASOUND SYSTEM¿S CONTROL PANEL DID NOT LOCK PROPERLY WHILE TRANSPORTING THE UNIT WITHIN THE USER FACILITY. THE FAILURE OCCURRED OUTSIDE OF CLINICAL USE AND NO PATIENT OR USER WAS HARMED AS A RESULT OF THE ISSUE. A PHILIPS SERVICE ENGINEER REPAIRED THE SYSTEM BY REPLACING THE BUSHING WHICH ALLOWED THE LOCKING MECHANISM TO BE FULLY ENGAGED. A THOROUGH INVESTIGATION WAS PERFORMED TO IDENTIFY THE ROOT CAUSE OF THE REPORTED ISSUE. THE ENGINEERING TEAM DETERMINED THE FAILURE WAS CAUSED BY A HARDWARE ISSUE IN THE ARTICULATING ARM LATCHING MECHANISM PREVENTING THE LOCKING SOLENOID FROM FULLY ENGAGING.
Patient problems: No Clinical Signs, Symptoms or Conditions
MAUDE report 24569438 ↗
Other Philips Ultrasound LLC products
- Transducer C5-13 models · 0 reports · 12 recalls
- EPIQ Diagnostic Ultrasound System9 models · 281 reports · 5 recalls
- Transducer X5-13 models · 0 reports · 10 recalls
- Transducer C10-3v2 models · 0 reports · 7 recalls
- Transducer X7-2t4 models · 26 reports · 6 recalls
- Transducer C5-210 models · 0 reports · 6 recalls
- Transducer S5-12 models · 0 reports · 6 recalls
- Transducer L12-55 models · 0 reports · 6 recalls
Sources and updates
- Models: FDA GUDID, file dated Oct 13, 2026. Models are grouped by the brand name the manufacturer registered.
- Adverse event reports: FDA MAUDE, file dated Oct 14, 2026
- Recalls: FDA Medical Device Recalls, file dated Oct 16, 2026
- Page last rebuilt: Oct 18, 2026. Data downloaded through openFDA, which notes it is not validated for clinical or regulatory use.
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