ZOOM LATITUDE recallZ-0673-2024 · Boston Scientific Corporation · initiated Nov 30, 2023
Class II Open, Classified All recalls posted in January 2024
Is my device affected?
- Compare the model, catalog and lot or serial numbers on your device or its packaging with the code information below. A recall usually covers only specific models or lots.
- If yours is listed, follow the instructions from Boston Scientific Corporation or your healthcare provider. The company's action is summarized under what the company is doing.
- Do not stop using a prescribed or implanted device on your own — talk to your healthcare provider first.
Where to find your model and lot numbers · What recall classes and statuses mean
Why it was recalled
The software application on the Programmer/Recorder/Monitor (PRM) for Implantable Pulse Generators will display certain diagnostic dates incorrectly, with a year in the 1990s.
FDA root cause category: Under Investigation by firm
What the company is doing
The recalling firm issued letters flagged "Important Medical Device Information" dated 30 November 2023 to Dear Physician or Healthcare Professional (HCP) via Federal Express or courier with signed receipt in the U.S. on 11/30/2023. The letter provides a description of unanticipated behavior and clinical impact and provides a recommendation to keep the letter with all Model 3120 programmers at their center or distribute the letter to all HCPs who perform pacemaker checks using a Model 3120 ZOOM programmer. When using the Model 2892 software application on the programmer, if a date includes a year in the 1990s, the HCPs may (1) determine a precise date by interrogating an ALTRUA, INSIGNIA, or NEXUS pacemaker with a Model 3300 LATITUDE programmer; or (2) determine an approximate date (within a two-day range) using the table in Appendix A of the letter. (Appendix A is a table listing the incorrectly displayed date in the 1990s and what the approximate date should be if the date was displayed correctly.) The addressee is informed that Boston Scientific does not recommend prophylactic replacement of pacemakers due to incorrect dates. An acknowledgement form is enclosed for completion and return.
Recall details
- Recall number
- Z-0673-2024
- Recall class
- Class II
- Status
- Open, Classified
- Initiated by the company
- Nov 30, 2023
- Posted by the FDA
- Jan 5, 2024
- Recalling firm
- Boston Scientific Corporation
- Quantity
- 14,328 ZOOM programmers
- Product code
- LWS
- FDA submissions
- P910077
- Distribution
- Distribution was nationwide, including Guam, Puerto Rico, and the U.S. Virgin Islands. There was also government/military distribution. Foreign distribution was made to Andorra, Argentina, Aruba, Australia, Austria, Bahamas, Bahrain, Bangladesh, Belarus, Belgium, Benin, Bermuda, Bolivia, Bosnia and Herzegovina, Brazil, British Virgin Islands, Bulgaria, Cameroon, Canada, Cayman Islands, Chile, China, Colombia, Costa Rica, Croatia, Cyprus, Czech Republic, Denmark, Dominican Republic, Ecuador, Egypt, El Salvador, Faroe Islands, Finland, France, French Polynesia, Germany, Great Britain, Greece, Guatemala, Hungary, Iceland, India, Indonesia, Iran, Iraq, Ireland, Israel, Italy, Jamaica, Japan, Jordan, Kazakhstan, Kenya, Korea, Kuwait, Latvia, Lebanon, Libya, Lithuania, Luxembourg, Macedonia, Madagascar, Malaysia, Malta, Mauritius, Mexico, Morocco, Namibia, Netherlands, Netherlands Antilles, New Zealand, Nicaragua, Norway, Oman, Pakistan, Palestine, Panama, Paraguay, Peru, Philippines, Poland, Portugal, Qatar, Romania, Russian Fed., San Marino, Saudi Arabia, Serbia, Singapore, Slovakia, South Africa, South Yemen, Spain, Sri Lanka, Sudan, Sweden, Switzerland, Taiwan R.O.C., Thailand, Trinidad and Tobago, Tunisia, Turkey, Uganda, Ukraine, United Arab Emirates, Uruguay, Venezuela, Vietnam, and Zimbabwe.
Product description
Boston Scientific Model 3120 ZOOM LATITUDE Programmer/Recorder/Monitor (PRM) installed with Model 2892 Programmer Application Software used for the following pacemaker products: ALTRUA 20, ALTRUA 40, ALTRUA 60, INSIGNIA I Entra, INSIGNIA I Plus, INSIGNIA I Ultra, NEXUS I Entra, and NEXUS I Plus. ALTRUA 20, ALTRUA 40, ALTRUA 60, INSIGNIA I Entra, INSIGNIA I Plus, INSIGNIA I Ultra, NEXUS I Entra, and NEXUS I Plus.
Code information (models, lots, serial numbers)
Show the full code information (3k characters)
All serial numbers. GTIN numbers in the U.S.: 00802526434723, 00802526456961, 00802526467653, 00802526468582, 00802526473449, 00802526474859, 00802526475788, 00802526477676, 00802526478239, 00802526479663, 00802526480638, 00802526484599, 00802526486906, 00802526494406, 00802526497605, 00802526516009, 00802526523212, 00802526535406, 00802526554209, 00802526562600, 00802526564703, 00802526575303, 00802526579707, 00802526582004, 00802526602900, 00802526604584, 00802526606366, 00802526606403, and 00802526611322. GTIN numbers OUS: 00802526435430, 00802526468582, 00802526479663, 00802526480638, 00802526486906, 00802526478246, 00802526479670, 00802526484605, 00802526486913, 00802526496608, 00802526496615, 00802526506703, 00802526515903, 00802526517112, 00802526526602, 00802526527609, 00802526554803, 00802526561900, 00802526564802, 00802526574801, 00802526579905, 00802526582011, 00802526602917, 00802526605406, 00802526606342, 00802526611308, 00802526615603, 00802526437458, 00802526441974, 00802526444814, 00802526467288, 00802526469343, 00802526475450, 00802526475757, 00802526477669, 00802526478253, 00802526479687, 00802526484612, 00802526486920, 00802526496622, 00802526496639, 00802526515910, 00802526517136, 00802526526800, 00802526527616, 00802526554810, 00802526564819, 00802526574818, 00802526581021, 00802526582028, 00802526605437, 00802526606311, 00802526612428, 00802526615634, 00802526454301, 00802526467295, 00802526469350, 00802526475467, 00802526475764, 00802526477676, 00802526484803, 00802526486081, 00802526486937, 00802526497629, 00802526515927, 00802526532832, 00802526557002, 00802526565427, 00802526582301, 00802526587405, 00802526602924, 00802526606359, 00802526612442, 00802526445262, 00802526454950, 00802526474170, 00802526475474, 00802526475771, 00802526480652, 00802526486944, 00802526497643, 00802526517174, 00802526526817, 00802526527623, 00802526557019, 00802526565304, 00802526579929, 00802526583803, 00802526602931, 00802526605468, 00802526606304, 00802526612411, 00802526615627, 00802526442827, 00802526444807, 00802526469374, 00802526477683, 00802526482267, 00802526497650, 00802526517198, 00802526540400, 00802526555169, 00802526564826, 00802526582325, 00802526585104, 00802526586316, 00802526586316, 00802526603013, 00802526606328, 00802526612435, 00802526615429, 00802526474057, 00802526477522, 00802526479649, 00802526482274, 00802526486470, 00802526497667, 00802526517211, 00802526540509, 00802526555206, 00802526564833, 00802526582318, 00802526585111, 00802526586408, 00802526603006, 00802526605420, 00802526606335, 00802526612404, 00802526615504, 00802526480669, 00802526605451, 00802526496653, 00802526526824, 00802526527630, 00802526527630, 00802526564840, 00802526581038, 00802526582035, 00802526584602, 00802526582035, 00802526605451, 00802526606403, and 00802526612459.
Devices named in this recall
9 devices in the FDA device registry whose identifier appears in the recall's code information.
- ZOOM® LATITUDE® 3120Boston Scientific Corporation · Implantable cardioverter defibrillator (non-CRT)4 recalls1 death65 reports
- ZOOM® LATITUDE® 3120Boston Scientific Corporation · Implantable cardioverter defibrillator (non-CRT)4 recalls9 reports
- ZOOM® LATITUDE® 3120Boston Scientific Corporation · Implantable cardioverter defibrillator (non-CRT)4 recalls4 reports
- ZOOM® LATITUDE® 3120Boston Scientific Corporation · Implantable cardioverter defibrillator (non-CRT)4 recalls1 report
- ZOOM® LATITUDE® 3120Boston Scientific Corporation · Implantable cardioverter defibrillator (non-CRT)4 recalls1 report
- ZOOM® LATITUDE® 3120Boston Scientific Corporation · Implantable cardioverter defibrillator (non-CRT)4 recalls0 reports
- ZOOM® LATITUDE® 3120Boston Scientific Corporation · Implantable cardioverter defibrillator (non-CRT)4 recalls0 reports
- ZOOM® LATITUDE® 3120Boston Scientific Corporation · Implantable cardioverter defibrillator (non-CRT)4 recalls0 reports
- ZOOM® LATITUDE® 3120Boston Scientific Corporation · Implantable cardioverter defibrillator (non-CRT)4 recalls0 reports
Product lines
Other devices under the same FDA submission
25 devices cleared under P910077 are not named by identifier in this recall. One submission often covers many models, so they may or may not be affected.
- LATITUDE® Communicator 6290Boston Scientific Corporation · Pacemaker/icd/crt non-implanted components142 reports
- LATITUDE™ Programming System 3300Boston Scientific Corporation · Pacemaker/icd/crt non-implanted components141 reports
- LATITUDE™ Programming System 3300Boston Scientific Corporation · Pacemaker/icd/crt non-implanted components72 reports
- LATITUDE® Communicator 6290Boston Scientific Corporation · Implantable cardioverter defibrillator (non-CRT)70 reports
- LATITUDE™ Programming System 3300Boston Scientific Corporation · Pacemaker/icd/crt non-implanted components57 reports
- LATITUDE® NXT 6460Boston Scientific Corporation · Pacemaker/icd/crt non-implanted components1 recall0 reports
- LATITUDE® Communicator 6280Boston Scientific Corporation · Implantable cardioverter defibrillator (non-CRT)23 reports
- LATITUDE™ Programming System 3300Boston Scientific Corporation · Pacemaker/icd/crt non-implanted components22 reports
- LATITUDE™ Programming System 3300Boston Scientific Corporation · Pacemaker/icd/crt non-implanted components16 reports
- LATITUDE® Communicator 6280Boston Scientific Corporation · Pacemaker/icd/crt non-implanted components12 reports
- LATITUDE® Communicator 6290Boston Scientific Corporation · Pacemaker/icd/crt non-implanted components8 reports
- LATITUDE® Communicator 6476Boston Scientific Corporation · Implantable cardioverter defibrillator (non-CRT)7 reports
Sources and updates
- Recall record: FDA Medical Device Recalls, file dated Oct 16, 2026 · View the FDA recall notice ↗
- Devices: FDA GUDID, file dated Oct 13, 2026. Devices are linked when their identifier (with a valid check digit) appears in the recall's code information.
- Page last rebuilt: Oct 18, 2026. Text above is shown as published by the FDA.
How recalls are matched to devices · Editorial policy · Report an error on this page