pro+ P3255A02Recalls & reported problems

Summary

The FDA's MAUDE database contains 8 adverse event reports that list this exact device (DI 00887761977853), received between Apr 28, 2023 and Nov 21, 2025 — classified as 8 malfunctions.

The most frequently reported specific device problem is “Material Split, Cut or Torn” (7 reports).

3 FDA recall records name this device's identifier, 3 still open.

Reports come from manufacturers, hospitals and patients and are not verified by the FDA. A report does not prove the device caused the event, and counts can't be used to compare devices or estimate failure rates. How this data works · Data updated Oct 13, 2026.

Recalls naming this device

1. May 8, 2024Open, Classified

   There is a potential for the top cover of the hospital bed mattress to delaminate as a result of improper cleaning and lack of adequate details on the appropriate use of cleaning agents containing bleach.

   Z-2151-2024 · Root cause: Error in labeling · FDA record ↗

2. Mar 31, 2023Open, Classified

   There is a potential for mattress cover damage (delamination) which may result in fluid absorption in the mattress (fluid ingress).

   Z-1482-2023 · Root cause: Process change control · FDA record ↗

3. Jun 24, 2022Open, Classified

   The failure mode on the affected mattresses can cause a reduction in the performance of the Microclimate Management feature used to pull heat and moisture away from the patient resulting in an increased patient risk of pressure ulcer development.

   Z-1414-2022 · Root cause: Nonconforming Material/Component · FDA record ↗

Most reported problems

Recent adverse event reports

The 8 most recent of 8 reports, in the reporter's own words as published by the FDA.

• MalfunctionNov 21, 2025Material Split, Cut or Torn; Material Split, Cut or Torn

  BAXTER RECEIVED A REPORT FROM A BAXTER TECHNICIAN STATING THE POWER CORD HAD DAMAGE WITH EXPOSED COPPER WIRES. THERE WAS NO PATIENT/USER INJURY, MEDICAL INTERVENTION, SYMPTOM, OR ADVERSE EVENT REPORTED.

  Patient problems: No Clinical Signs, Symptoms or Conditions

  MAUDE report 23622058 ↗
• MalfunctionNov 18, 2025Sparking; Material Split, Cut or Torn; Sparking; Material Split, Cut or Torn

  THE CUSTOMER CONTACTED BAXTER CUSTOMER SUPPORT LINE TO REQUEST ASSISTANCE IS PROPER ROUTING AND SECURING THE POWER CORD OF THE PRO+ SURFACE. THE CUSTOMER STATED THAT THE CORDS ARE BECOMING DAMAGED DUE TO RUBBING AND PULLING/STRAIN AND IN ONCE INSTANCE THE CORD WAS BECAME DAMAGED WITH EXPOSE WIRES THREW SPARKS. THE CUSTOMER ALSO STATED THAT A STAFF MEMBER WAS SHOCKED WHEN CLEANING A BED WITH A DAMAGED POWER CORD. THE STAFF WAS SEEN IN THE EMERGENCY ROOM, BASED ON THE CUSTOMER KNOWLEDGE OF THE EVENT, THE CUSTOMER DOES NOT BELIEVE THAT TREATMENT WAS REQUIRED. MULTIPLE ATTEMPTS TO OBTAIN FURTHER DETAILS OF ANY INJURY OF THE SHOCK HAVE BEEN UNSUCCESSFUL.

  Patient problems: No Clinical Signs, Symptoms or Conditions

  MAUDE report 23586480 ↗
• MalfunctionOct 15, 2025Material Split, Cut or Torn; Material Split, Cut or Torn

  BAXTER RECEIVED A REPORT FROM A BAXTER TECHNICIAN TO REPORT THE PRO+ VERSACARE MRS W/O X-RAY POWER CORD HAD COPPER WIRES EXPOSED. THE BED WAS LOCATED AT THE ACCOUNT. THIS OCCURRED DURING BAXTER SERVICING/TESTING. THERE WAS NO PATIENT/USER INJURY, MEDICAL INTERVENTION, SYMPTOM, OR ADVERSE EVENT REPORTED. THERE WAS A SECOND DEVICE ALSO REPORTED TO BE INVOLVED: MODEL NUMBER: P3200 SERIAL NUMBER: (B)(6). THE CUSTOMER DID NOT COMMUNICATE THIS EVENT TO ANOTHER BAXTER DEPARTMENT OR AUTHORITY.

  Patient problems: No Clinical Signs, Symptoms or Conditions

  MAUDE report 23301313 ↗
• MalfunctionSep 16, 2025Material Split, Cut or Torn; Material Split, Cut or Torn

  DURING SERVICING BY BAXTER, TECHNICAL SERVICE IDENTIFIED THAT PRO+ VERSACARE MRS W/O X-RAY (PRODUCT CODE P3255A02, SERIAL NUMBER (B)(6)), HAD POWER CORD DAMGED WITH COPPER WIRES EXPOSED. THIS OCCURRED DURING BAXTER SERVICING/TESTING. THERE WAS NO PATIENT/USER INJURY, MEDICAL INTERVENTION, SYMPTOM, OR ADVERSE EVENT REPORTED.

  Patient problems: No Clinical Signs, Symptoms or Conditions

  MAUDE report 23064024 ↗
• MalfunctionMay 16, 2025Material Split, Cut or Torn; Material Split, Cut or Torn

  IT WAS REPORTED THAT PRO+ VERSACARE MRS W/O X-RAY (PRODUCT CODE P3255A02, SERIAL NUMBER (B)(6)), HAD POWER CORD DAMAGE WITH EXPOSED COPPER WIRES. THE PROCESS STEP DURING WHICH THIS OCCURRED WAS UNKNOWN. THERE WAS NO PATIENT/USER INJURY, MEDICAL INTERVENTION, SYMPTOM, OR ADVERSE EVENT REPORTED.

  Patient problems: No Clinical Signs, Symptoms or Conditions

  MAUDE report 22038219 ↗
• MalfunctionJul 25, 2024Material Split, Cut or Torn; Material Split, Cut or Torn

  BAXTER RECEIVED A REPORT FROM A BAXTER TECHNICIAN STATING THE POWER CORD HAD DAMAGE WITH EXPOSED COPPER WIRES. THE BED WAS LOCATED AT THE ACCOUNT. THERE WAS NO PATIENT/USER INJURY REPORTED. THIS REPORT WAS FILED IN OUR COMPLAINT HANDLING SYSTEM AS COMPLAINT # (B)(4).

  Patient problems: No Clinical Signs, Symptoms or Conditions

  MAUDE report 19833664 ↗
• MalfunctionJun 5, 2024Material Split, Cut or Torn; Material Split, Cut or Torn

  BAXTER RECEIVED A REPORT FROM A BAXTER TECHNICIAN STATING THE POWER CORD HAD DAMAGE WITH EXPOSED COPPER WIRES. THE BED WAS LOCATED AT THE ACCOUNT. THIS REPORT WAS FILED IN OUR COMPLAINT HANDLING SYSTEM AS COMPLAINT # (B)(4).

  Patient problems: No Clinical Signs, Symptoms or Conditions

  MAUDE report 19472807 ↗
• MalfunctionApr 28, 2023Inflation Problem; Naturally Worn; Inflation Problem; Naturally Worn

  THE CUSTOMER REPORTED THE SEAT SECTION IS WEARING DOWN ON THE PRO PLUS MATTRESS WITH USE ON A VERSACARE FRAME. THE BED WAS LOCATED AT THE ACCOUNT. THERE WAS NO PATIENT/USER INJURY REPORTED. THIS REPORT WAS FILED IN OUR COMPLAINT HANDLING SYSTEM AS COMPLAINT #(B)(4).

  Patient problems: No Clinical Signs, Symptoms or Conditions

  MAUDE report 16833528 ↗