CentricityRecalls & reported problems across all models

We found 9 models of Centricity by Ge Healthcare in the FDA's device registry (GUDID). Together they are named in 1 adverse event report in the FDA's MAUDE database, received between Nov 26, 2024 and Nov 26, 2024 — classified as 1 injury.

25 FDA recall records name at least one of these models by its device identifier, 18 still open.

Reports come from manufacturers, hospitals and patients and are not verified by the FDA. A report does not prove the device caused the event. Widely used products collect more reports, so totals can't be used to compare products or estimate failure rates. Only reports that name a model's exact device identifier are counted. What reports can and can't tell you · How this data works

Centricity recalls

FDA recall records that name at least one of these models by its device identifier, newest first. Each recall usually covers specific models or lots, so check the details.

1. Jul 31, 2026Open, Classified

   Under certain conditions historical imaging data migrated from a legacy system may become incorrectly associated with a different patient. If this occurs, studies or images may be displayed under the wrong patient record, which could lead to misdiagnosis or a delay in patient care.

   Z-3168-2026 · Root cause: Under Investigation by firm · names 3 of these models · Recall details · FDA record ↗

2. Jan 30, 2026Open, Classified

   There is a potential cybersecurity vulnerability affecting certain versions of Centricity Universal Viewer. User login credentials may be exposed on the local client workstation, which could allow an unauthorized individual to potentially impact system availability and/or manipulate data.

   Z-1570-2026 · Root cause: Software design · Recall details · FDA record ↗

3. Jan 30, 2026Open, Classified

   There is a potential cybersecurity vulnerability affecting certain versions of Centricity Universal Viewer. User login credentials may be exposed on the local client workstation, which could allow an unauthorized individual to potentially impact system availability and/or manipulate data.

   Z-1569-2026 · Root cause: Software design · Recall details · FDA record ↗

4. Jan 16, 2026Open, Classified

   Under certain workflows, patient information shown in the viewer may not match the images displayed on Centricity Universal Viewer Zero Footprint Client (ZFP) with versions ZFP v6.0: SP11.6, SP11.6.0.1 and SP11.6.1 on systems with Patient Timeline installed,

   Z-1475-2026 · Root cause: Device Design · Recall details · FDA record ↗

5. Feb 19, 2025Open, Classified

   There is a potential security vulnerability in Centricity Universal Viewer (UV), Centricity PACS-IW (PACS-IW), Centricity Radiology RA600 (RA600), & Centricity Cardiology CA1000 (CA1000) where the service login credentials are able to be identified which could allow a malicious actor with these credentials to access the system and potentially manipulate patient data.

   Z-1487-2025 · Root cause: Software design · Recall details · FDA record ↗

6. Feb 19, 2025Open, Classified

   There is a potential security vulnerability in Centricity Universal Viewer (UV), Centricity PACS-IW (PACS-IW), Centricity Radiology RA600 (RA600), & Centricity Cardiology CA1000 (CA1000) where the service login credentials are able to be identified which could allow a malicious actor with these credentials to access the system and potentially manipulate patient data.

   Z-1483-2025 · Root cause: Software design · names 2 of these models · Recall details · FDA record ↗

7. Oct 3, 2024Open, Classified

   GE HealthCare has become aware of an issue in Centricity Universal Viewer Zero Footprint Client (ZFP) where there is a potential security vulnerability which could allow a malicious actor to access the system and potentially manipulate patient data.

   Z-0318-2025 · Root cause: Software Manufacturing/Software Deployment · Recall details · FDA record ↗

8. Aug 29, 2024Open, Classified

   GE HealthCare has become aware of an issue in Centricity Universal Viewer Zero Footprint Client (ZFP) version v6.0 SP11.x where the latest report is not shown by default to the user. The issue may occur when a study has multiple DICOM structured reports (i.e. preliminary, final, and/or addendum) stored in different series.

   Z-0039-2025 · Root cause: Process control · Recall details · FDA record ↗

9. Aug 5, 2024Open, Classified

   GE HealthCare has become aware of an issue where image storage is not possible when Centricity PACS reaches the maximum number of unique image identifiers (Ckeys). If this occurs, it can result in acquisition of a partial study.

   Z-3214-2024 · Root cause: Device Design · names 3 of these models · Recall details · FDA record ↗

10. Jul 23, 2024Open, Classified

    Footprint Client (ZFP) versions v6.0 SP9.x and SP10.x where the latest addended report is not shown by default to the user. The issue occurs when the addendum is created on the same day as the original report but at a different time, and only when launched on the following browsers. " Internet Explorer 10 (IE10) " Internet Explorer 11 (IE11) " Firefox.

    Z-3160-2024 · Root cause: Software Design Change · Recall details · FDA record ↗

11. Sep 14, 2023Open, Classified

    GE HealthCare has become aware of an issue where images from two different patients may be contained in a single study, when stored in Centricity PACS-IW V3.7.x, Centricity PACS-IW with Universal Viewer V5.0 and Centricity Universal Viewer V6.0 with PACS-IW foundation.

    Z-0140-2024 · Root cause: Software design · Recall details · FDA record ↗

12. Sep 8, 2023Open, Classified

    When using Universal Viewer or Centricity Universal Viewer with Workflow Manager (WFM), if a third-party reporting application is used to launch exams, it could display information on a different patient than WFM and the Viewer.

    Z-0142-2024 · Root cause: Software design · Recall details · FDA record ↗

13. Mar 28, 2023Open, Classified

    GE HealthCare has become aware of an issue where information from two different patients can be mismatched when correcting patient or study information.

    Z-1501-2023 · Root cause: Other · Recall details · FDA record ↗

14. Jul 15, 2022Open, Classified

    Inaccurate Distance and Area measurements with use of Global Stack viewport.

    Z-1566-2022 · Root cause: Process design · names 3 of these models · Recall details · FDA record ↗

15. Jun 14, 2022Terminated

    The Event Notification Manager (ENM) functionality for certain products does not process notifications for study modifications performed on post verified exams.

    Z-1466-2022 · Root cause: Software design · Recall details · FDA record ↗

16. Jun 8, 2022Open, Classified

    Potential to display inaccurate measurements on images in Centricity Universal Viewer Zero Footprint Client (ZFP)

    Z-1333-2022 · Root cause: Software design · Recall details · FDA record ↗

17. Apr 28, 2022Open, Classified

    Potential for Distance and Area measurements to display inaccurate measurement values when performed on magnified images, and specific to ZFP, Distance and Area measurements can display inaccurate measurement values when performed on lossy images that are scaled down from their original resolution.

    Z-1233-2022 · Root cause: Software design · names 3 of these models · Recall details · FDA record ↗

18. Apr 28, 2022Open, Classified

    Potential for Distance and Area measurements to display inaccurate measurement values when performed on magnified images, and specific to ZFP, Distance and Area measurements can display inaccurate measurement values when performed on lossy images that are scaled down from their original resolution.

    Z-1229-2022 · Root cause: Software design · Recall details · FDA record ↗

19. Oct 15, 2021Terminated

    There is a potential to display incomplete patient imaging study.

    Z-0329-2022 · Root cause: Software design · Recall details · FDA record ↗

20. Aug 12, 2021Terminated

    A software anomaly exists in the Centricity Universal Viewer study management feature in which study changes are not propagated to either the Centricity Enterprise Archive (EA) or another Vendor Neutral Archive (VNA).

    Z-0012-2022 · Root cause: Other · Recall details · FDA record ↗

21. Aug 6, 2021Open, Classified

    Image acquisition failures and synchronization failure with the Centricity Enterprise Archive

    Z-2503-2021 · Root cause: Software design · Recall details · FDA record ↗

22. Mar 19, 2021Terminated

    When the Cross Enterprise Display option is enabled on the Centricity Universal Viewer and Workflow Manager option is used as the PACS worklist launching the viewer, the patient jacket may potentially include a different patient s comparison exam(s).

    Z-1533-2021 · Root cause: Under Investigation by firm · Recall details · FDA record ↗

23. May 16, 2019Terminated

    There is the possibility of viewing studies directly from the Enterprise Archive or VNA with incorrect patient images because the updated series or study is not present in the archive.

    Z-1911-2019 · Root cause: Device Design · Recall details · FDA record ↗

24. May 16, 2019Terminated

    There is the possibility of viewing studies directly from the Enterprise Archive or VNA with incorrect patient images because the updated series or study is not present in the archive.

    Z-1910-2019 · Root cause: Device Design · Recall details · FDA record ↗

25. Nov 9, 2018Terminated

    Issue #1 affects Software Versions 6.0 SP7, SP7.0.1, SP7.0.2, SP7.0.3, SP8, SP8.0.1, SP8.0.a and SP8.0.2. When an image is flipped horizontally and vertically, the orientation markers appear correctly on the image to which they were applied. However, once new image rendering happens on this image or series (with scrolling; playing cin; maximizing or changing viewports/layouts; or synchronizing viewports and resizing the browser), the new image orientation is correctly maintained but the display of orientation markers can become incorrect. Issue #2 affects Software Versions 6.0 SP7, SP7.0.1, SP7.0.2, SP7.0.3, SP8, SP8.0.1, SP8.0.a, SP8.0.2, SP9 and SP9.0.1. When an image in a series is flipped and then rotated in Zero Footprint Viewer (ZFP), the orientation markers appear correctly on the image to which they were applied. However, once you navigate to another image in the series and the image you navigated to has a different orientation than the prior image from which you navigated, the new image orientation is correctly maintained but the display of orientation markers can become incorrect.

    Z-0641-2019 · Root cause: Software design · Recall details · FDA record ↗

Most reported Centricity problems

Centricity models

9 models, most reported first. Each model has its own page with its reports, recalls and device details.

• CENTRICITY UNIVERSAL VIEWER ZFP CLIENT 6.0

  System, image processing, radiological
  8 recalls0 reports
• CENTRICITY UNIVERSAL VIEWER 6.0

  System, image processing, radiological
  8 recalls0 reports
• CENTRICITY UNIVERSAL VIEWER 7.0

  System, image processing, radiological
  6 recalls0 reports
• Centricity CPACS 6.0

  System, image processing, radiological
  3 recalls0 reports
• Centricity CPACS 7.0

  System, image processing, radiological
  3 recalls0 reports
• Centricity CPACS 7.0

  Laparoscope, general & plastic surgery
  2 recalls1 report
• Centricity CPACS 4.0

  System, image processing, radiological
  2 recalls0 reports
• Centricity CPACS RA1000 6.0

  Laparoscope, general & plastic surgery
  1 recall0 reports
• Centricity CPACS RA1000 4.0

  System, image processing, radiological
  1 recall0 reports

Recent Centricity adverse event reports

The 1 most recent reports across all models, in the reporter's own words as published by the FDA.

• InjuryNov 26, 2024Adverse Event Without Identified Device or Use Problem; Adverse Event Without Identified Device or Use Problem

  ED PHYSICIAN REVIEWED CHEST X-RAY ON CENTRICITY PACS - RA1000 CLINICAL WORKSTATION WITH INCLUDE COMPARISON ENABLED. PHYSICIAN DID NOT RECOGNIZE CHEST X-RAY IMAGE WAS A COMPARISON AND TREATED PATIENT FOR A PNEUMOTHORAX FROM AN OLD COMPARISON CHEST X-RAY BY PLACING A CHEST TUBE INTO LUNG. PATIENT'S CURRENT CHEST X-RAY WAS NORMAL (NO PNEUMOTHORAX). PACS ADMIN REPORTS NO OTHER PATIENT IMPACT.

  Patient problems: Insufficient Information

  MAUDE report 20789000 ↗