Azurion Azurion 7 M20 (REF 722224)Recalls & reported problems

Summary

The FDA's MAUDE database contains 2,308 adverse event reports that list this exact device (DI 00884838099258), received between Aug 17, 2021 and Sep 30, 2026 — classified as 2 deaths, 14 injuries, 2,292 malfunctions.

The most frequently reported specific device problem is “Activation Failure” (873 reports).

32 FDA recall records name this device's identifier, 30 still open.

Reports come from manufacturers, hospitals and patients and are not verified by the FDA. A report does not prove the device caused the event, and counts can't be used to compare devices or estimate failure rates. What reports can and can't tell you · How this data works · Data updated Oct 18, 2026.

Recalls naming this device

1. Jul 16, 2026Class IIOpen, Classified

   Two software related issues affecting Azurion R2.2.10 Systems: 1) Potential image quality degradation that may lead to delay of therapy, procedural complications and/or inappropriate treatment and 2) Potential loss of geometry movements that may lead to delay of therapy and procedural complications

   Z-2931-2026 · Root cause: Software design · Recall details · FDA record ↗

2. Jun 17, 2026Class IIOpen, Classified

   Potential Loss of imaging functionality, loss of motorized movement, or loss of data due to unauthorized Hard Disk Drives.

   Z-2892-2026 · Root cause: Under Investigation by firm · Recall details · FDA record ↗

3. Apr 30, 2026Class IIOpen, Classified

   It was identified that HDDs used in the PCs of Azurion and Allura systems may show a decrease in performance as they age, particularly beyond six years of service. Issues with an HDD may, depending on the specific system PC in which the affected HDD is installed, result in loss of imaging functionality. Additionally, in Allura systems, this may lead to loss of motorized movement, or loss of data. In some cases, a system restart may temporarily restore functionality.

   Z-2258-2026 · Root cause: Under Investigation by firm · Recall details · FDA record ↗

4. Apr 28, 2026Class IIOpen, Classified

   Potential safety issue with Philips Azurion systems, where longitudinal and transverse table movements may be impacted due to mechanical wear of the Float Tabletop control on the control module.

   Z-2225-2026 · Root cause: Device Design · Recall details · FDA record ↗

5. Apr 28, 2026Class IIOpen, Classified

   The deaeration hose in X-ray tube cooling units type CU3101, manufactured between February 2016 and May 2020, may degrade over time, potentially resulting in oil leakage. Oil leakage may affect the cooling performance of the X-ray tube. When the oil flow drops below a certain threshold, the system automatically switches to low-dose fluoroscopy and displays the message Low load fluoroscopy flavor selected: Tube cooler problem . This condition cannot be resolved by restarting the system.

   Z-2227-2026 · Root cause: Component design/selection · Recall details · FDA record ↗

6. Mar 31, 2026Class IIOpen, Classified

   Potential for the bolts and plastic parts of the Cable Hose Carriers that hold the cable hose to the monitor ceiling suspension may loosen and/or break over time due to the forces applied when the monitor is moved or rotated.

   Z-2170-2026 · Root cause: Device Design · Recall details · FDA record ↗

7. Mar 19, 2026Class IIOpen, Classified

   Potential safety issue involving the Mean Aneurysm Flow Amplitude (MAFA) ratio of AneurysmFlow (Interventional Tool). Philips has determined that the MAFA ratio does not provide reliable prognostic information regarding aneurysm occlusion following Flow Diverter Stent treatment, however despite being stated in the IUF, it is being relied on for making clinical decisions.

   Z-1805-2026 · Root cause: Labeling design · Recall details · FDA record ↗

8. Mar 3, 2026Class IIOpen, Classified

   Philips has identified instances where X-ray imaging may not be initiated or may occur intermittently when using the wired foot switch.

   Z-1679-2026 · Root cause: Device Design · Recall details · FDA record ↗

9. Mar 3, 2026Class IIOpen, Classified

   Philips has identified instances where X-ray imaging may not be initiated or may occur intermittently when using the wired foot switch.

   Z-1678-2026 · Root cause: Device Design · Recall details · FDA record ↗

10. Jan 26, 2026Class IIOpen, Classified

    Under certain conditions, the table may move unexpectedly when the Reset Geometry button is pressed - even when a table lock is active.

    Z-1349-2026 · Root cause: Device Design · Recall details · FDA record ↗

11. Jan 26, 2026Class IIOpen, Classified

    Under certain conditions, the table may move unexpectedly when the Reset Geometry button is pressed - even when a table lock is active.

    Z-1350-2026 · Root cause: Device Design · Recall details · FDA record ↗

12. Dec 12, 2025Class IIOpen, Classified

    Six (6) identified software issues which may result in the following: system keeps restarting, AMC triple drive, C-Partition of Suite PC running out of free space, system remains in continuous restart mode after the start-up, misalignment of Market Tool Overlay, and longitudinal positional error.

    Z-1091-2026 · Root cause: Software design · Recall details · FDA record ↗

13. Dec 12, 2025Class IIOpen, Classified

    Philips has identified two (2) software issues affecting device systems that may result in loss of imaging (X-ray) functionality and/or loss of motorized movement, and/or incorrect image content and/or loss of data. Issue 1 - System remains in continuous restart mode after the start-up. Issue 2 - Longitudinal Position Error Applicable only to systems with Poly-G3 frontal stand.

    Z-1113-2026 · Root cause: Software design · Recall details · FDA record ↗

14. Aug 1, 2025Class IIOpen, Classified

    Philips Azurion and Allura systems configured with a 1 Phase Uninterruptible Power Supply (UPS) have the potential of shutting down and/or not starting up, if power to the system is lost.

    Z-2502-2025 · Root cause: Under Investigation by firm · Recall details · FDA record ↗

15. May 28, 2025Class IIOpen, Classified

    A software issue was identified in the internal communication process between the system software and the X-ray generator firmware. Loss of imaging (X-ray) functionality caused by the software issue in either of the two situations identified could result in a delay of therapy. The potential delay may result in serious adverse health outcomes, including the possibility of death, especially when the system is used with patients undergoing complex and/or urgent interventions for potentially life-threatening conditions (e.g., acute ischemic stroke, ST-segment elevation myocardial ischemia, life-threatening bleedings).

    Z-1969-2025 · Root cause: Software design · Recall details · FDA record ↗

16. Jan 13, 2025Class IOpen, Classified

    Possibility of the patient falling from the table related to the mattress used on the patient table.

    Z-1160-2025 · Root cause: Under Investigation by firm · Recall details · FDA record ↗

17. Jan 13, 2025Class IIOpen, Classified

    Potential safety issue with the AD7 and AD7X patient tables (both tilt and non-tilt versions) part of the Philips Allura and Azurion systems. During manual repositioning of the patient tabletop, a finger can get entrapped between the longitudinal guiding rails and the tabletop. This may result in an injury of the finger, applicable for operators and service personnel

    Z-1094-2025 · Root cause: Device Design · Recall details · FDA record ↗

18. Aug 22, 2024Class IIOpen, Classified

    Potential Detachment of the Cable Hose Carrier (due to broken plastic and/or bolts) which May Result in Parts Falling and/or Part of the Cable Hose Dropping, and result in injury.

    Z-3165-2024 · Root cause: Device Design · Recall details · FDA record ↗

19. Aug 6, 2024Class IIOpen, Classified

    The motorized longitudinal movement of the FlexArm stand may be inconsistent (not smooth) and eventually may become unavailable. This issue is due to grease leakage from the bearings and/or anti-corrosion oil applied on the bearings, because of which the lubrication on the ceiling rail may be excessive, reducing the friction between the rails and the friction wheel.

    Z-2953-2024 · Root cause: Under Investigation by firm · Recall details · FDA record ↗

20. Feb 6, 2024Class IIOpen, Classified

    Generator may fail due to a potential short circuit in the Printed Circuit Board Assembly (PCBA) in PoInt EVR (Power Invertor). If a short circuit occurs, it will cause the fuses to trip and the system will become non-functional due to power loss, resulting in a potential delay of procedure or termination of procedure.

    Z-1178-2024 · Root cause: Under Investigation by firm · Recall details · FDA record ↗

21. Feb 6, 2024Class IIOpen, Classified

    Generator may fail due to a potential short circuit in the Printed Circuit Board Assembly (PCBA) in PoInt EVR (Power Invertor). If a short circuit occurs, it will cause the fuses to trip and the system will become non-functional due to power loss, resulting in a potential delay of procedure or termination of procedure.

    Z-1176-2024 · Root cause: Under Investigation by firm · Recall details · FDA record ↗

22. Jan 2, 2024Class IIOpen, Classified

    Disk Bay may not perform as intended. System may stop functioning and imaging may not be possible, resulting in delay of procedure.

    Z-1152-2024 · Root cause: Process design · Recall details · FDA record ↗

23. Dec 12, 2023Class IIOpen, Classified

    System may exhibit a loss of imaging functionality and data due to an issue which can cause the system to continuously restart. If the issue occurs during a procedure, there may be a delay and/or abortion of the procedure.

    Z-0835-2024 · Root cause: Under Investigation by firm · Recall details · FDA record ↗

24. Dec 8, 2023Class IIOpen, Classified

    Loss of connectivity between the FlexArm and the Table due to a software issue.

    Z-0860-2024 · Root cause: Under Investigation by firm · Recall details · FDA record ↗

25. Dec 8, 2023Class IIOpen, Classified

    Loss of connectivity between the FlexArm and the Table due to a software issue related to the date/time format. This connection issue leads to a loss of movement of the arm or table.

    Z-0861-2024 · Root cause: Under Investigation by firm · Recall details · FDA record ↗

26. Dec 7, 2023Class IIOpen, Classified

    During the device phase of Roadmap Pro, a user may experience a dark image that is not clinically usable. The dark image may result after the user performs a pedal tap (shortly touching the footswitch pedal without generating an Xray image). The pedal tap may cause a dark image with the next fluoroscopy run.

    Z-2291-2026 · Root cause: Software design · Recall details · FDA record ↗

27. Nov 3, 2023Class IIOpen, Classified

    Ceiling mounted L-arm contains a rotation cover that may potentially be susceptible to falling if a collision between the L-arm and other hospital equipment (i.e., an operating light) were to occur result in injury or potential sterility issues due to the cover becoming loose

    Z-0559-2024 · Root cause: Device Design · Recall details · FDA record ↗

28. Jun 12, 2023Class IIOpen, Classified

    The bolts supporting the FlexMove Carriage may become loose and/or break, and cracks may appear in the suspension rail of the FlexMove Carriage.

    Z-2284-2023 · Root cause: Component design/selection · Recall details · FDA record ↗

29. Mar 21, 2023Class IIOpen, Classified

    Potential Loss of X-ray-When the full disk capacity is reached, X-Ray functionality will cease to be available there will be a sudden interruption of the procedure

    Z-1647-2023 · Root cause: Under Investigation by firm · Recall details · FDA record ↗

30. Feb 2, 2022Class IIOpen, Classified

    Due to a software defect, the Philips StentBoost Live R2.0 might not process X-ray images of the current run and instead show an image processed in a previous run. The image shown could be from the same patient or from a different patient.

    Z-0874-2022 · Root cause: Under Investigation by firm · Recall details · FDA record ↗

31. Nov 12, 2021Class IITerminated

    (1)Start-up problem: Intermittently at start-up of the system, the communication of the control unit that manages the movement of the stand is not established; (2) Emergency stop recovery problem-warm restart is not executed correctly and movement functionality is not available

    Z-0471-2022 · Root cause: Software design · Recall details · FDA record ↗

32. Sep 24, 2021Class IITerminated

    When the user presses or releases both the APC (accept) button and the Float Tabletop (panning) button at the same time, the geometry may stop reacting on movement requests (table lock-up) and X-ray imaging becomes unavailable.

    Z-0213-2022 · Root cause: Software design · Recall details · FDA record ↗

Most reported problems

Recent adverse event reports

The 25 most recent of 2,308 reports, in the reporter's own words as published by the FDA.

• MalfunctionSep 30, 2026Positioning Failure

  It was reported to Philips that the system was unable to perform motorized movement. No harm to the patient or user was reported. Philips has started an investigation of this complaint.

  Patient problems: No Clinical Signs, Symptoms or Conditions

  MAUDE report 50943355 ↗
• MalfunctionSep 29, 2026Activation Failure

  Patient problems: No Clinical Signs, Symptoms or Conditions

  MAUDE report 50928112 ↗
• MalfunctionSep 26, 2026No Display/Image

  Patient problems: No Clinical Signs, Symptoms or Conditions

  MAUDE report 50908368 ↗
• MalfunctionSep 25, 2026Radiation Output Failure

  It was reported to Philips that the system was unable to perform fluoroscopy and exposure.No harm was reported to Philips.Philips has started an investigation of this complaint.

  Patient problems: No Clinical Signs, Symptoms or Conditions

  MAUDE report 50896109 ↗
• MalfunctionSep 25, 2026Positioning Failure

  It was reported to Philips that the system's c-arm was unable to perform geometry movements following a reboot.The system was in clinical use during the time of the reported malfunction. There was no harm reported. Philips has started an investigation of the complaint.

  Patient problems: No Clinical Signs, Symptoms or Conditions

  MAUDE report 50896107 ↗
• MalfunctionSep 18, 2026Positioning Failure

  It was reported to Philips that the system's arms were unable to perform geometry movements. No harm to the patient or user was reported. Philips has started an investigation of this complaint.

  Patient problems: No Clinical Signs, Symptoms or Conditions

  MAUDE report 50818735 ↗
• MalfunctionMay 29, 2026Radiation Output Failure

  IT WAS REPORTED TO PHILIPS THAT THE SYSTEM GAVE A USER MESSAGE REGARDING THE GENERATOR WAS BUSY, PREVENTING X-RAY. THE SYSTEM WAS IN CLINICAL USE AT THE TIME OF THE EVENT. NO HARM TO THE PATIENT OR USER WAS REPORTED. PHILIPS HAS STARTED AN INVESTIGATION OF THIS COMPLAINT.

  Patient problems: No Clinical Signs, Symptoms or Conditions

  MAUDE report 25328427 ↗
• MalfunctionMay 28, 2026Positioning Failure

  IT WAS REPORTED TO PHILIPS THAT THE COLLIMATOR SHUTTERS DID NOT RESPOND TO CONTROLS AND THE COLLIMATION FIELD REMAINED PARTIALLY CLOSED. THE SYSTEM WAS IN CLINICAL USE AT THE TIME OF THE REPORTED EVENT. THERE WAS NO ALLEGATION OF INJURY TO THE PATIENT OR USER. AN INVESTIGATION INTO THIS COMPLAINT HAS BEEN INITIATED BY PHILIPS.

  Patient problems: No Clinical Signs, Symptoms or Conditions

  MAUDE report 25318305 ↗
• MalfunctionMay 27, 2026Activation Failure

  IT WAS REPORTED TO PHILIPS THAT THE SYSTEM GAVE AN E-STOP ACTIVE MESSAGE THAT DID NOT CLEAR AFTER REBOOTING THE SYSTEM. THE SYSTEM WAS IN CLINICAL USE AT THE TIME OF THE REPORTED EVENT, AND THE PATIENT WAS MOVED TO ANOTHER SYSTEM TO COMPLETE THE PROCEDURE. THERE WAS NO ALLEGATION OF INJURY TO THE PATIENT OR USER. AN INVESTIGATION INTO THIS COMPLAINT HAS BEEN INITIATED BY PHILIPS.

  Patient problems: No Clinical Signs, Symptoms or Conditions

  MAUDE report 25311688 ↗
• MalfunctionMay 26, 2026Radiation Output Failure

  IT WAS REPORTED TO PHILIPS THAT THE SYSTEM WAS UNABLE TO PRODUCE X-RAYS. THE SYSTEM WAS IN CLINICAL USE AT THE TIME OF THE EVENT. NO HARM TO THE PATIENT OR USER WAS REPORTED. PHILIPS HAS STARTED AN INVESTIGATION OF THIS COMPLAINT.

  Patient problems: No Clinical Signs, Symptoms or Conditions

  MAUDE report 25274966 ↗
• MalfunctionMay 22, 2026Positioning Failure

  IT WAS REPORTED TO PHILIPS THAT THE SYSTEM'S CONTROL MODULE WAS NOT WORKING. THE DEVICE WAS IN CLINICAL USE AT THE TIME OF THE EVENT. NO HARM TO THE PATIENT OR USER WAS REPORTED. PHILIPS HAS STARTED AN INVESTIGATION OF THIS COMPLAINT.

  Patient problems: No Clinical Signs, Symptoms or Conditions

  MAUDE report 25253969 ↗
• MalfunctionMay 22, 2026Radiation Output Failure

  IT WAS REPORTED TO PHILIPS THAT THE SYSTEM'S WIRELESS FOOTSWITCH WAS NOT WORKING. NO HARM TO THE PATIENT OR USER WAS REPORTED. PHILIPS HAS STARTED AN INVESTIGATION OF THIS COMPLAINT.

  Patient problems: No Clinical Signs, Symptoms or Conditions

  MAUDE report 25252521 ↗
• MalfunctionMay 22, 2026Activation Failure

  IT WAS REPORTED TO PHILIPS THAT THE SYSTEM COULD NOT START UP. THE DEVICE WAS NOT IN CLINICAL USE AT THE TIME OF THE EVENT. NO HARM TO THE PATIENT OR USER WAS REPORTED. PHILIPS HAS STARTED AN INVESTIGATION OF THIS COMPLAINT.

  Patient problems: No Clinical Signs, Symptoms or Conditions

  MAUDE report 25252288 ↗
• MalfunctionMay 21, 2026Radiation Output Failure

  IT WAS REPORTED TO PHILIPS THAT THE SYSTEM'S FOOTSWITCH WAS UNABLE TO TRIGGER X-RAYS. THE SYSTEM WAS IN CLINICAL USE AT THE TIME OF THE EVENT. NO HARM TO THE PATIENT OR USER WAS REPORTED. PHILIPS HAS STARTED AN INVESTIGATION OF THIS COMPLAINT.

  Patient problems: No Clinical Signs, Symptoms or Conditions

  MAUDE report 25240838 ↗
• MalfunctionMay 20, 2026Activation Failure

  IT WAS REPORTED TO PHILIPS THAT THE SYSTEM WAS UNABLE TO BOOT UP. THE SYSTEM WAS NOT IN CLINICAL USE AT THE TIME OF THE EVENT. NO HARM TO THE PATIENT OR USER WAS REPORTED. PHILIPS HAS STARTED AN INVESTIGATION OF THIS COMPLAINT.

  Patient problems: No Clinical Signs, Symptoms or Conditions

  MAUDE report 25234275 ↗
• MalfunctionMay 20, 2026Radiation Output Failure

  IT WAS REPORTED TO PHILIPS THAT DURING A CERVICAL EPIDURAL STEROID INJECTION, THE SYSTEM DID NOT EXPOSE WHEN THE FOOTSWITCH WAS PRESSED. THE PROCEDURE WAS COMPLETED USING THE EXPOSURE BUTTON IN THE CONTROL ROOM AND WITHOUT FLUOROSCOPY. THERE WAS NO ALLEGATION OF INJURY TO THE PATIENT OR USER. AN INVESTIGATION INTO THIS COMPLAINT HAS BEEN INITIATED BY PHILIPS.

  Patient problems: No Clinical Signs, Symptoms or Conditions

  MAUDE report 25229816 ↗
• MalfunctionMay 20, 2026Radiation Output Failure

  IT WAS REPORTED TO PHILIPS THAT THE LIVE IMAGE WAS NOT APPEARING ON THE FLEX VISION MONITOR WHEN THE WIRED FOOTSWITCH WAS PRESSED. THE SYSTEM WAS IN CLINICAL USE WHEN THE ISSUE OCCURRED. THERE WAS NO HARM TO USER OR PATIENT WAS REPORTED TO PHILIPS. PHILIPS HAS STARTED AN INVESTIGATION OF THIS COMPLAINT.

  Patient problems: No Clinical Signs, Symptoms or Conditions

  MAUDE report 25229485 ↗
• MalfunctionMay 20, 2026Radiation Output Failure

  IT WAS REPORTED TO PHILIPS THAT THE WIRELESS FOOTSWITCH WAS BROKEN. NO HARM TO THE PATIENT OR USER WAS REPORTED. PHILIPS HAS STARTED AN INVESTIGATION OF THIS COMPLAINT.

  Patient problems: No Clinical Signs, Symptoms or Conditions

  MAUDE report 25229143 ↗
• MalfunctionMay 15, 2026Unintended System Motion

  IT WAS REPORTED TO PHILIPS THAT THE C ARM BEGAN MOVING LATERALLY WITHOUT OPERATOR INPUT. THE REPORT INDICATED THAT THE CONTROLS HAD NOT BEEN ENGAGED AT THE TIME OF THE MOVEMENT. THE SYSTEM WAS IN CLINICAL USE DURING THE EVENT, AND THE PROCEDURE WAS COMPLETED AS PLANNED. THERE WERE NO REPORTS OF INJURY TO THE PATIENT OR USER. AN INVESTIGATION INTO THIS COMPLAINT HAS BEEN INITIATED BY PHILIPS.

  Patient problems: No Clinical Signs, Symptoms or Conditions

  MAUDE report 25187039 ↗
• MalfunctionMay 15, 2026Positioning Failure

  IT WAS REPORTED TO PHILIPS THAT THE SYSTEM'S C-ARM WAS UNABLE TO PERFORM GEOMETRY MOVEMENTS. THE SYSTEM WAS IN CLINICAL USE AT THE TIME OF THE EVENT. NO HARM TO THE PATIENT OR USER WAS REPORTED. PHILIPS HAS STARTED AN INVESTIGATION OF THIS COMPLAINT.

  Patient problems: No Clinical Signs, Symptoms or Conditions

  MAUDE report 25183333 ↗
• MalfunctionMay 15, 2026Positioning Failure

  IT WAS REPORTED TO PHILIPS THAT THE SYSTEM'S TABLE AND C-ARM WERE UNABLE TO PERFORM GEOMETRY MOVEMENTS. THE SYSTEM WAS IN CLINICAL USE AT THE TIME OF THE EVENT. NO HARM TO THE PATIENT OR USER WAS REPORTED. PHILIPS HAS STARTED AN INVESTIGATION OF THIS COMPLAINT.

  Patient problems: No Clinical Signs, Symptoms or Conditions

  MAUDE report 25180849 ↗
• MalfunctionMay 15, 2026Activation Failure

  IT WAS REPORTED TO PHILIPS THAT THERE WAS MESSAGE INDICATING THAT THE SUITE PC HAD FAILED AND THE X-RAY SYSTEM WAS TURNED OFF. THE SYSTEM WAS NOT IN CLINICAL USE AT THE TIME OF THE EVENT. NO HARM TO THE PATIENT OR USER WAS REPORTED. PHILIPS HAS STARTED AN INVESTIGATION OF THIS COMPLAINT.

  Patient problems: No Clinical Signs, Symptoms or Conditions

  MAUDE report 25180067 ↗
• MalfunctionMay 14, 2026Activation Failure

  IT WAS REPORTED TO PHILIPS THAT THE X-RAY COMPUTER WAS UNABLE TO POWER ON. NO HARM TO THE PATIENT OR USER WAS REPORTED. PHILIPS HAS STARTED AN INVESTIGATION OF THIS COMPLAINT.

  Patient problems: No Clinical Signs, Symptoms or Conditions

  MAUDE report 25169746 ↗
• MalfunctionMay 14, 2026No Display/Image

  IT WAS REPORTED TO PHILIPS THAT THE VIDEO WAS NOT DISPLAYING ON THE FLEX MONITOR. THE USER REBOOTED THE SYSTEM, BUT THE ISSUE PERSISTED. THE SYSTEM WAS IN CLINICAL USE DURING THE TIME OF THE REPORTED MALFUNCTION. THERE WAS NO HARM REPORTED. PHILIPS HAS STARTED AN INVESTIGATION OF THE COMPLAINT.

  Patient problems: No Clinical Signs, Symptoms or Conditions

  MAUDE report 25169333 ↗
• MalfunctionMay 14, 2026Detachment of Device or Device Component

  IT WAS REPORTED TO PHILIPS THAT THE C-ARM COVER WAS FALLING OFF. THERE WAS NO HARM REPORTED. PHILIPS HAS STARTED AN INVESTIGATION OF THE COMPLAINT.

  Patient problems: No Clinical Signs, Symptoms or Conditions

  MAUDE report 25168890 ↗